Senior Customer Service Engineer, Laboratory Diagnostics (LD) & Point of Care (POC)

Yangon, Yangon, Myanmar
16 Oct 2020
15 Nov 2020
Contract Type
Full Time
Do you want to contribute to the future ofhealthcare? As Siemens Healthineers (SHS) values those who dedicate theirenergy and passion to this cause, our company's name is dedicated to ouremployees. It's their pioneering spirit, blended with our long history ofengineering in the ever evolving healthcare industry that truly makes us uniqueas an employer.

We offer you a flexible and dynamic environment andthe space to stretch beyond your comfort zone in order to grow both personallyand professionally. Sound interesting?

Then come in andjoin our Myanmar team as Senior Customer Service Engineer, LaboratoryDiagnostics (LD) & Point of Care (POC) to develop Siemens Healthineers business to the next level.

Your mission and responsibilities:
  • You will performinstallations, troubleshooting and maintenance of in-vitro diagnostic equipmentsuch as Hematology, Chemistry, Immunoassay and Point of Care Diagnostic devices

  • You will performon-site service support upon customers' request in an efficient manner

  • You will be responsiblefor any technical issues related to in-vitro diagnostic equipment

  • You will workclosely with Business Partners customer service team to implement servicepartner strategy and process

  • You are responsible forpreventive maintenance contract to create service revenue

  • You will supportproject management for turnkey project

  • You will need tomaintain the highest customer satisfaction within the framework of SiemensHealthineers Customer Services

  • You will implementtechnical, operation guideline and service report as per Siemens Healthineersguideline

To find out moreabout the specific business, have a look at /

Your qualifications andexperiences:
  • You hold asuccessfully completed university degree Bachelor of Engineer in Electronics orMechatronics

  • You have at least3 years of work experience and a successful track record as Customer Service Engineerin laboratory-related business in Myanmar

  • You havefirst-hand experience installing, troubleshooting and preventive maintenance oflaboratory and POC in Myanmar

  • You experience inproject management in handling large scale project is an added value

Your personality and skills:
  • You areself-driven, motivated and have a positive work attitude and must be a Teamplayer

  • You have a servicedriven mindset and understanding the needs of Healthcare markets and able tomanage complex situation

  • You enjoy buildingtrusted relationships and have strong interpersonal and communication skills

  • You have consistentlyshown to being able to take charge of topics and solving problems

  • You are flexibleto travel domestically (frequently) and internationally (regularly)

  • Fluent Myanmar andFluent English language are essential

  • You are proficientin MS Word, Excel, PowerPoint and IT literacy

Being part of ourteam:

Siemens Healthineers is a leading global medicaltechnology company.More than 50,000 dedicated colleagues in over 70countries are driven to shape the future of healthcare. An estimated 5 millionpatients across the globe benefit every day from our innovative technologiesand servicesin the areas of diagnostic and therapeutic imaging,laboratory diagnostics and molecular medicine, as well as digital health andenterprise services.

Your cultural fit:

Our unique team spirit arises from embracingdifferent perspectives, open debate, and the will to challenge conventions.Change is a constant aspect of our work. We aspire to lead the change in ourindustry rather than just react to it. That's why we want you to seek,implement and celebrate your best ideas.

Toall recruitment agencies: SiemensHealthineers does not accept agency resumes. Please do not forward resumes toour jobs alias, employees or any other company location. Siemens Healthineersis not responsible for any fees related to unsolicited resumes.

Organization: Siemens Healthineers

Company: Siemens Limited (Yangon Branch)

Experience Level: Experienced Professional

Job Type: Full-time

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