Senior Application Engineer SCBU (m/f/d)
Ansys is the global leader in engineering simulation, helping the world's most innovative companies deliver radically better products to their customers. By offering the best and broadest portfolio of engineering simulation software, Ansys helps companies solve the most complex design challenges and engineer products limited only by imagination. Summary / Role Purpose The Senior Application Engineer, SCBU (m/f/d) is responsible for the support of software products and supporting systems. In this role, the Senior Application Engineer will use advanced technical and problem-solving skills to help the team tackle complex issues, satisfy customer requirements, and translate customer's requirements into exciting new product features. The Senior Applications Engineer, SCBU (m/f/d) is responsible for leveraging expert-level engineering knowledge and relationships to support Tier 1 customer accounts in NA, EMEA and APAC, with a significant impact on software revenue, as well as for providing world-class assistance to customers to solve complex engineering problems using ANSYS software products. This role provides technical pre-sales and post-sales support. Key Duties and Responsibilities Develop competence in one or more products working independently and be recognized as an expert Leads portions of projects and motivates others towards a common goal. Displays desire to get involved. Instills confidence in others Work on-site with customers under minimal supervision Translate customer's requirements into a product feature Learn new tasks and adapt to change, establish priorities, and handle various tasks simultaneously, perform job under pressure or in critical situations Understand a customer’s organization, their competitive environment Lead in coordinating and executing all technical activities at both a pre-sales and post-sales levels, such as customer meetings and product presentations, demonstrations and evaluations Work independently to analyze technical needs, requirements, and state of a customer’s current infrastructure, operations, and engineering workflows Participate in internal corporate initiatives to further enhance the solution suites, pre-sales/post-sales enablement, and professional growth; actively participate in the development and mentoring of team members Responsible for articulating Ansys’ value proposition which may encompass its entire suite of products; the presentations must affirm the sales message, differentiate Ansys, and leave a strong and positive impression to audiences which can include senior company executives Instruct intermediate and/or advanced training classes on the usage of Ansys products Implementation of customers’ Process Design Kits for the Helic Product line, using internal software tools Create elegant and useful solutions to solve complex problems by working across various teams and understanding the needs of our customers Minimum Education/Certification Requirements and Experience BS in Electrical Engineering with an emphasis on high frequency electromagnetics or other technical discipline with 5 years’ experience, MS with 3 years’ experience, or PhD A minimum of 5 years of experience in an engineering software environment Understanding of Electromagnetic effects Demonstrated use of commercial EDA software, including Custom IC Design Platforms, simulation tools, and back-end design flow tools for LVS and LPE Familiarity of Process Development Kits Demonstrated use of Linux environments Strong interpersonal and communication skills, with the ability to facilitate and conduct webinars and presentations to customers Ability to interact effectively with senior business managers and C-level executives Demonstrated skills in writing and presenting in fluent English Logical problem-solving approach and the ability to clearly communicate the situation and proposed solution to the customer Projects a professional image and strong business acumen during customer interactions Possesses a sense of urgency, strong organizational and follow up skills Preferred Qualifications and Skills MS or PhD in Electrical Engineering preferred Experience delivering high-quality support for a large-scale commercial software Understanding of customer requirements and tools used in this domain Good communication and interpersonal skills Ability to work collaboratively in a geographically distributed team Ability to work independently with minimal guidance Strong problem-solving skills Must have passion and drive for personal technical excellence and high performance Must have customer service aptitude and maintain customer focus Ability to travel as needed Knowledge of SoC and 3D IC level Electromagnetic Phenomena Experience with advanced technology nodes, FinFET design processes and multiple foundries Knowledge of signal and power integrity, including crosstalk analysis, eye diagrams and power delivery network is also a plus CULTURE AND VALUESCulture and values are incredibly important to Ansys. They inform us of who we are, of how we act. Values aren't posters hanging on a wall or about trite or glib slogans. They aren't about rules and regulations. They can't just be handed down the organization. They are shared beliefs – guideposts that we all follow when we're facing a challenge or a decision. Our values tell us how we live our lives; how we approach our jobs. Our values are crucial for fostering a culture of winning for our company: Customer focus Results and Accountability Innovation Transparency and Integrity Mastery Inclusiveness Sense of urgency Collaboration and Teamwork WORKING AT ANSYSAt Ansys, you will find yourself among the sharpest minds and most visionary of leaders, collectively aiming to change the world with innovative technology and remarkable solutions. With the prestigious reputation in servicing well-known, world-class companies, standards at Ansys are high, met by those willing to rise to the occasion and meet those challenges head-on. Because at Ansys, it’s about the learning, the discovery and the collaboration. It’s about the “what’s next” as much as the “mission accomplished”. It’s about the melding of disciplined intellect with strategic direction and results that have, can and will impact real people in real ways, forged within a working environment built on respect, autonomy and ethics. At Ansys, you will find yourself among those eager to drive the world towards the next best thing with hands planted firmly on the wheel.Our team is passionate about pushing the limits of world-class simulation technology so our customers can turn their design concepts into successful, innovative products faster and at lower cost. As a measure of our success in attaining these goals, Ansys has been recognized as one of the world's most innovative companies by prestigious publications such as Bloomberg Businessweek and FORTUNE magazines. Ansys is an S&P 500 company and a component of the NASDAQ-100. For more information, please visit us at www.ansys.com Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics. Ansys does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of Ansys. Upon hire, no fee will be owed to the agency, person, or entity.