Systems training content developer

Recruiter
Tesla
Location
Amsterdam, Netherlands
Salary
Competitive
Posted
13 Oct 2018
Closes
15 Nov 2018
Ref
69634
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
The Role

We are seeking a Systems Training Content Developer to assess, develop, design, and deliver engaging learning experiences for the Tesla EMEA Sales teams. Using adult learning principles, you will develop Tesla training programs by assessing the needs of the field, producing content to solve business problems, coordinating rollout with stakeholders, and driving adoption throughout Europe, the Middle East, and Africa. You will focus on creating training materials and programs for all systems used by the field teams including Salesforce.com, Tableau, and a variety of internal systems and software. You will evaluate training opportunities, participant satisfaction, and program stability to make sure that our materials and programs are teaching valuable skills while reaching as many Tesla employees as possible.

Tesla changes constantly, which means that we are looking for someone who can adapt and pivot as needed to deliver great content in a frequently ambiguous environment. The right candidate will be a great communicator who can seamlessly transition from production to facilitation.

Is it you?

Responsibilities
  • Collaborate cross-functionally within aggressive timelines to develop and organize training materials.
  • Propose innovative learning solutions to solve organizational needs and advocate for learners
  • Identify learning and performance objectives to develop scalable learning solutions.
  • Assess needs, develop outlines, design and produce content, review with stakeholders, implement to the field and
  • Create slide decks, facilitator guides, videos, eLearning courses, and evaluation strategies
  • Interpret evaluation data and suggest improvements based on feedback
  • Partner with Subject Matter Experts to identify audience, goals, and specifics
  • Develop task-based assessments to measure adherence to established learning objectives
  • Host virtual training sessions
  • Facilitate instructor led training sessions and workshops
  • Serve as a subject matter expert
  • Host office hours and serve as a subject
  • Answer and respond to system-related escalations and questions from the field
  • Identify strategies and treatments that will provide the best training experience for the learner
  • Stay attuned to design trends and Adult Learning Theory and advancements
  • Work collaboratively with a close-knit team and
  • Partner effectively across the organization to promote innovative approaches and enhance productivity
  • Deliver in person virtual and instructor-led training sessions on software and systems
  • Answer and respond to system-related questions from the field
  • Write task-based assessments that measure pre-agreed learning objectives
  • Identify content strategies and treatments that will provide the best training experience for the learner
  • Assess current training, designs and feedback in order to build client satisfaction and training product quality
  • Work with global teams to gather, revise, and localize content
  • Partner with the analytics team to provide feedback and work to improve systems and tools
  • Work cross-functionally to identify training needs, identify the right solution, and develop as needed


Requirements
  • A personal attachment to our mission
  • Creativity
  • Desire to learn
  • Familiarity with Mac OS and Windows
  • Project management skills
  • Exceptional communication and interpersonal skills, especially with problem solving and relationship building
  • Experience with Salesforce.com or Tableau
  • Experience with graphic design, video editing, and/or multimedia production
  • Ability to collaborate with various teams to produce learning solutions, learning guidance and system/process improvements in an enthusiastic and inspiring manner
  • Stay abreast of cutting edge technologies for producing and providing training deliverables and services
  • Experience and mastery using Tesla Sales and Delivery systems including Salesforce, Tableau, TSS, the Tesla Marketing Application and MyTesla


Preferred Qualifications
  • Experience with or interest in the fields of high-technology, automotive, and sustainable energy
  • Master's degree in Education, Instructional Design, Educational Technology or a related discipline
  • Knowledge of learning format options and associated trade-offs
  • Experience with the Adobe Creative Suite (Photoshop, Illustrator, Premier, Acrobat, InDesign), Final Cut Pro, Adobe Premiere, Camtasia, Screenflow, Invision, or iMovie
  • Experience or knowledge of eLearning authoring tools like Storyline, Rise, or Captivate
  • Ability to produce content in Keynote or Powerpoint
  • Basic understanding of Excel
  • Experience with asset management
  • Familiarity in working with HTML, CSS and JavaScript
  • A love for establishing thorough processes
  • Diplomacy and the ability to work well with multiple stakeholders to drive projects through to completion
  • Willingness and ability to travel, when and if necessary, up to 25%
  • Willingness and ability to get the job done regardless of long hours and aggressive schedules

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