Service Product Data Manager

Västerås,Vaestmanland County,Sweden
13 Nov 2016
05 Dec 2016
Contract Type
Full Time
Seize the opportunity to operate with exciting challenges and continuously expanding volumes of world-leading products - at the very forefront of technology. As Service Product Data Manager, you will take on a new position designed to push us further and make us even more competitive.

You will be part of Product Group Customer Service, responsible for serving the global installed base of ABB robots with spare parts, field service and systems upgrades. Your main mission will be to manage and develop our processes to ensure high product data quality and fulfillment of all shipping and export requirements. As our product data is collected from several sources, you will work closely with several stakeholders in an international environment. This position involves:

• Ensuring that we comply with global product data quality dashboard
• Managing and maintaining great quality of product data
• Developing and maintaining our Packaging Platform
• Ensuring proper documentation and fulfillment of export requirements.
• Ensuring right skills and competence of staff working with Product Data.

Your personal qualities are vital for success. To thrive in this position, you need to be analytic, well organized and driven. You have a natural way of working and interacting with others to drive change. The focus on our customers is essential and ease of doing business with us should always be the main objective.

As a foundation, you hold Master's degree in Engineering or similar along with experience from working with product data/master data. This position also puts demands on your ability to extract and analyze large quantities of data, which among others requires great skills in Excel. Knowledge of SAP and export/shipping regulation requirements is qualifying. Fluency in English is a must, written and spoken alike.