Junior Support Specialist with SQL Knowledge - Internship

Recruiter
Location
Kraków,Małopolskie,Poland
Salary
Competitive
Posted
18 Nov 2016
Closes
06 Jan 2017
Ref
PL59774258_E3
Contract Type
Contract
Hours
Full Time
The ABB Global Business Services - Information Systems organization (GBS IS) is a unique unit working on infrastructure services and software development which supports business processes of ABB across the world. Everyday a team of talented developers, infrastructure experts, project managers and other specialists works on advanced IT solutions which improve efficiency of our company.

Tasks:
As a Junior Support Specialist you will:
• Participate in the IT Service; access and Incident management;
• Troubleshoot application problems;
• Serve as liaison between users and the development teams to resolve issues;
• Support Operations Manager in system testing activities;
• Perform and manage activities supporting local businesses' implementation projects including tasks such as system configuration, system support, data migration;
• Act as part of implementation and operations drive for proposing application improvements for optimized service delivery.

Requirements:
• Student of IT or other Technical field (preferably 3rd or 4th year) ;
• At least intermiediate level of English (B2);
• SQL Knowledge;
• Good orgaznizational skills;
• Thorough knowledge of IT service management con-cepts (ITIL) is a plus;
• Good analytical skills;
• Availability at minimum 24 hours per week.