Field Service Engineer - Graduate Trainee

06 Oct 2016
23 Nov 2016
Oil and Gas
Contract Type
Full Time
You will be responsible for the support of our chemical water treatment portfolio in (Country). During the programme you will develop the ability to provide customer and industry insight and help answer key questions that affect the Water industry. You will increase familiarity with GE professional selling techniques, learn more about commercial requirements, in a field-based environment, under the coaching of experienced sales professionals. The Trainee Program is structured over 12 months.

Essential Responsibilities

GE Water and Process Technologies are looking for motivated graduates with a maximum of three years of professional experience. We want to get in contact with talented young graduates and develop them in-house, supporting them to grow fast in a new team environment where they will face new exciting challenges every day and build a new professional network.
Our graduates are inquisitive: exploring, asking questions, doing "what if" analysis, questioning existing assumptions and processes.
Successful candidate will benefit from an environment high on team-based collaboration.
  • Learning and maintaining awareness of all safety and environmental practices,
  • Performing customer service and account maintenance duties for established customers.
  • Gaining customer insights by chemical analysis on site and interpreting results to provide recommendations to improve the quality of water treatment,
  • Extract and analyse data using digital technology to drive product strategy and improve performance. (iService),
  • Support for costing of maintenance contracts Participation in Piloting and Field trials,
  • Trouble shooting,
  • Project scoping, costing and co-ordination,
  • Acting as a knowledge resource to customers, using GE technology to solve identified water treatment needs, including customer reporting and data processing,
  • Partnering cross-functionally within the organisation to optimise our solutions offering,
  • Assisting with generating new sales by accompanying experienced sales representatives to understand the business and sales approach of the organization,
  • Preparing sales calls, including research, proposals/contracts, summaries of sales activities and follow-up.


  • Chemistry, Chemical Engineering, Microbiology, Mechanical or Environmental Engineering degree (or equivalent in knowledge/experience),
  • Job experience in water/process treatment company or industrial plant (steel mill, power plant, chemical plant [with Petrochemical and/or Refinery background]) is a plus,
  • Possession of a valid driving licence,
  • Computer literate in Microsoft Office packages,
  • Fluent in English, in-country language and ideally other foreign languages,
  • Mobile within assigned region/country. Availability to relocate to assigned area within the country.

Desired Characteristics

  • Flexible, adaptable, self-motivated and enthusiastic,
  • Passion for our water treatments,
  • Experience working in a water or process treatment company or industrial plant (steel, power, chemical) is an advantage,
  • Experience abroad (e.g. studies, practical experience, work & travel),
  • Proven time management and organizational skills to quickly identify and prioritise issues, create solutions, meet deadlines and anticipate future needs of the business,
  • Strong decision maker with the ability to exercise independent judgment consistent with department guidelines,
  • Team player with strong interpersonal skills, capable of working within a globally diverse team across different time zones,
  • Self-starter, proactive, able to work independently with minimal direction.