Job Title: Technical Service Personnel – Controls
Location: Perth, WA
Employment Type: Full-time
Job Purpose
The Technical Service Personnel – Controls is responsible for the preparation, installation, testing, and maintenance of controls-related equipment for subsea hardware. This includes, but is not limited to:
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Topside Routers
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SPCTU
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Sensor Simulators
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SCM
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WOCM
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WAMS
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HMI
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G2i Batteries
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PCR, HCR, ESD, IR/CR
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Smartool Laptops
Key Responsibilities
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Install, test, and repair new and reworked TechnipFMC products related to subsea controls.
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Collaborate with team members to ensure safe and successful installation of subsea hardware.
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Address customer requirements and complaints professionally and effectively.
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Provide sales support by ensuring customers are informed of all job aspects.
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Complete and submit Field Service Orders (FSO) and Field Spare Parts Tickets (FSPT) within agreed timelines.
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Report quality issues and documentation defects to Service Management.
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Finalize field documentation upon job completion.
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Support project execution and resolve issues to minimize downtime.
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Prepare and complete safety documentation, promoting safe work practices.
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Lead and coordinate task execution in compliance with procedures, codes, and standards.
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Act as on-site supervisor for field service crew and report to Service Management.
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Assist in developing procedural requirements for current and future service jobs.
Qualifications & Requirements
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High school diploma or equivalent technical qualification.
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Minimum 5 years of experience as a field service technician in subsea controls or a related field.
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Advanced knowledge in one or more of the following areas:
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Subsea Controls Systems
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Commissioning and Topside Controls Systems
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Subsea Equipment
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IWOCS/Hydraulics Equipment
Ability to read and interpret technical and hydraulic drawings.
Capability to perform moderately complex technical calculations.
Strong troubleshooting and instructional skills with technical tools and instruments.
Understanding of relevant industry theories, practices, and internal business processes.
Proficiency in Microsoft Office Suite.
Skills & Competencies
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Strong communication and interpersonal skills.
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Customer-focused with effective issue resolution capabilities.
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Team-oriented with leadership skills in field operations.
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Commitment to health, safety, and environmental compliance.
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Ability to work under pressure and adapt to dynamic environments.