IT Technical Specialist

Qualifications & Experience:


Education:       Higher technical


Work Experience:     Must have at least 3 years’ experience in a similar role


Knowledge of :    Azerbaijani (fluent), English (fluent)





Other skills/Certificates          


Help Desk function Basic


knowledge of Microsoft Active Directory


flexibility to work in office, remote base facilities and offshore


Responsibilities:

• Guarantee day to day technical support and administration of the technology infrastructure to support the Company ICT requirements.




• Maintains and repairs hardware, software and service applications;




• Effectively maintains customer hardware/software;




• Responsible for delivering timely and effective repairs to ensure optimal system performance and superior customer satisfaction.




• Identify software and hardware problems and repair;




• Perform regular maintenance on hardware and software components;




• Install cables and configures hardware and software;




• Document system addresses and configurations;




• Run diagnostic programs or use test equipment to locate source of problems;




• Communicate effectively with end users and customer management;




• Maintain security and functionality through application of program temporary fixes;




• Fully adhere, at all times and irrespective of the workplace, to Company Health, Safety, Environmental and Quality (HSEQ) policies, procedures and requirements.




• Perform other related duties as assigned by Superior