Digital Workplace Engineer

End User Computing (EUC) Specialist

• Location: Perth & Onshore/Offshore (Western Australia)

• The company: Renowned Oil & Gas Operator

• Benefits: Competitive rate with long-term prospect

• Indicative assignment length: 12 months with potential to extend (subject to agreement) 

About the Role:

This role plays a key role in managing and optimising the global end-user computing (EUC) environment to ensure high performance, reliability, and a seamless user experience. This role is responsible for the strategic oversight, ongoing maintenance, and continuous improvement of EUC systems to support evolving business needs and technological advancements.

You will also be accountable for ensuring adherence to established standards, security protocols, and technical change management processes across the EUC environment. 

Key Responsibilities

• Quality Assurance & Technical Oversight
  
  Deliver expert oversight on the service delivery and performance of EUC systems, including:

  • Modern endpoint management (e.g. OS lifecycle and upgrades)

  • Virtual desktop infrastructure (VDI)

  • Mobile device and application management

  • High-availability software deployment

  • Application packaging and patch management

  • Evaluation and optimisation of EUC hardware and performance

• Cybersecurity Alignment
  
  Collaborate with cybersecurity and engineering teams to identify vulnerabilities and implement proactive risk mitigations within the EUC environment.

• Incident Management
  
  Provide leadership during major incidents involving EUC systems, offering troubleshooting support and coordination with operations teams.

• Vendor & Commercial Support
  
  Contribute to the development and review of scopes of work for third-party vendors or service providers, ensuring alignment with business goals.

• Risk Identification & Mitigation
  
  Proactively assess potential risks and take pre-emptive action to ensure business continuity and system integrity.

• Continuous Improvement & Innovation
  
  Stay current with industry trends, particularly around M365 and digital workplace technologies, and drive initiatives to improve the user experience and system capabilities.

• Subject Matter Expertise (SME)
  
  Act as an SME on all matters relating to the management, security, and support of EUC platforms across the enterprise.

• Team Coordination
  
  Lead and coordinate EUC technical resources to ensure the delivery of high-quality support and services, prioritised according to business needs.

• Cross-Functional Collaboration
  
  Partner with technical leads, engineers, and service providers to operate, optimise, and evolve the EUC landscape in response to emerging technologies and organisational requirements.

Skills & Experience

• Minimum 10 years of experience in infrastructure roles, with at least 5 years supporting enterprise Standard Operating Environments (SOE).

• Hands-on technical expertise in managing large-scale EUC systems and devices.

• Proficiency with tools and platforms such as AWS, Nexthink, Microsoft 365, Azure, VMware, and Microsoft GenAI.

• Strong foundational understanding of networking, storage systems, and the OSI model.

• Advanced analytical and troubleshooting skills to resolve complex technical issues.

• Excellent communication skills, with the ability to engage both technical and non-technical stakeholders effectively.

• Proven ability to manage stakeholders, build strong relationships, and influence outcomes.

Qualifications

• Tertiary qualification in Information Technology (Bachelor's degree or Diploma).

• Relevant certifications such as ITIL, Microsoft (M365, Azure), or related professional credentials.

If you are interested, please submit your resume and a cover letter detailing your relevant experience and qualifications through SEEK or send your CV to muhamad.hafizi@airswift.com

For enquiries, please call Hafizi at +61 861 875 421.

Airswift is an international workforce solutions provider.  With 1000 employees and 9,000 contractors operating in over 70 countries, Airswift's geographical reach, experience and expertise across the energy, mining, infrastructure and technology sectors is unparalleled. 

By joining Airswift's community you gain exclusive access to our candidate portal 'Airswift Digital'. First release features include early notification of upcoming assignments via automated matching, access to our digital timesheet portal and exclusive access to content designed to support you career development. 

At Airswift, we are passionate about providing equal employment opportunities and embracing to the benefit of all. We actively encourage applications from any background.

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