Wholesale Pipeline Manager

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Direct message the job poster from Carrington Mortgage Services, LLC

Responsible for overseeing Wholesale Pipeline management:

Monitor the pipeline, identify bottlenecks, and develop and implement solutions to expedite the process. Serve as a subject matter expert in resolving Agency and Non-Agency/Non-QM loan aged and suspense issues. Perform all duties in accordance with the company’s policies, procedures, and all applicable US laws and regulations. The target pay range for this position is $75,000 to $85,000.

What you’ll do:

Monitor the active pipeline to ensure efficient loan processing.

Manage and resolve curative issues within the pipeline, including managing issues needed to clear suspense loans.

Recommend restructuring loans to clear suspense items.

Identify pathways to progress aged loans.

Resolve Mavent/QM errors with Relationship Managers and Sales Managers.

Monitor workflows and pipeline to identify and implement improvements.

Assist Account and Sales Managers in resolving complex processing issues.

Act as liaison between sales and processing teams to re-work files for approval.

Monitor staffing levels to meet production needs and recommend adjustments.

Maintain thorough knowledge of mortgage loan processing and underwriting guidelines, especially for Non-Agency/Non-QM loans.

Provide excellent customer service and handle detailed assignments.

Maintain confidentiality of borrower information.

Organize and prioritize multiple tasks effectively.

Understand complex problems and explore solutions collaboratively.

Make decisions impacting department credibility and operations.

Plan and organize work schedules for others long-term.

Perform basic mathematical calculations and record results accurately.

Proficient in Microsoft Office Suite (Word, Excel, Outlook, etc.).

What you'll need:

Minimum two years of recent Non-Agency/Non-QM processing experience.

At least five years of processing experience.

Two years of supervisory experience .

Experience with Encompass, DU, LP, and other AUS systems .

Experience in a paperless environment .

Current Mortgage Loan Originator (MLO) License from NMLS in applicable states.

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