Water Mitigation Project Manager

Job DescriptionJob Description

Water Project Manager - ServiceMaster by Singer

Join a Team That Restores Lives with Excellence
Location: East Baltimore, MD
Industry: Water Restoration & Reconstruction
Compensation: $65,000 base

Why This Role Matters

At ServiceMaster by Singer, we don’t just manage projects—we restore people’s homes and lives after water damage. This Water Project Manager role is for driven professionals who thrive in high-stakes environments, combining technical expertise, stakeholder collaboration, and strategic sales to deliver exceptional results. Your decisions will shape project outcomes, customer trust, and our reputation for excellence.

This is a challenging yet rewarding opportunity for those who excel under pressure and are committed to growth. If you’re ready to make a meaningful impact, we want to hear from you.

What You’ll Do

As a Water Project Manager, you’ll lead water damage restoration projects with:

• Technical Precision:
  • Conduct thorough damage assessments and develop comprehensive scopes that capture all necessary work.
  • Coordinate complex logistics, including asbestos testing for pre-1978 buildings, specialized trade work (e.g., granite countertop removal), and licensed plumbing.
  • Use tools like DocuSketch, Moisture Mapper, photographs to ensure flawless documentation.
• Stakeholder Collaboration:
  • Build trust with property owners by clearly explaining timelines and processes during high-stress situations.
  • Negotiate with insurance adjusters to secure approval for comprehensive scopes, often expanding projects from mitigation to content management to reconstructions.
  • Sequence trades efficiently to meet deadlines while balancing 5-10 stakeholders per project.
• Business Impact:
  • Drive project profitability through accurate scoping and cost justification.
  • Maintain high customer satisfaction despite project disruptions.
  • Strengthen our reputation through consistent, high-quality execution.

What Success Looks Like

• Technical Excellence: Your scopes are detailed, defensible, and error-free, preventing costly oversights.
• Stakeholder Trust: Property owners rely on your guidance, adjusters approve your scopes, and trades execute your plans seamlessly.
• Business Growth: Your work boosts project margins, enhances customer satisfaction, and elevates our brand.

What We’re Looking For

We seek candidates who bring:

• Technical Expertise:
  • 3+ years in water mitigation/restoration project management.
  • IICRC WRT certification (required); ASD and Mold certifications .
  • Proficiency with proper documentation of the scope of loss, Moisture Mapper, and DocuSketch.
  • Knowledge of wall, floor, and ceiling assemblies to avoid costly mistakes.
• Critical Thinking:
  • Proven ability to analyze complex structural damage and develop remediation plans under tight deadlines.
  • Experience managing multi-week projects with multiple stakeholders.
  • Track record of defending scopes to insurance adjusters.
• Communication & Sales:
  • Ability to explain technical details to non-technical audiences (e.g., property owners).
  • Consultative selling skills to expand project scopes to what is needed to repair the property to its previous condition prior to the loss.
  • Documentation that withstands adjuster scrutiny.
• Professional Qualities:
  • Resilience to handle constructive feedback from industry veterans.
  • Commitment to continuous learning in a fast-evolving field.
  • Composure in high-pressure, customer-facing situations.
  • Willingness to work extended hours during emergencies.

We welcome applications from all qualified candidates, regardless of background, who share our passion for excellence and restoration.

What We Don’t Want

• Candidates expecting a standard 9-5 schedule (emergencies require flexibility).
• Individuals who struggle with detailed preparation or cut corners and documentation.
• Professionals unable to handle direct feedback or high-pressure environments.

Your Growth Journey

• Months 1-6: Expect a steep learning curve with mentorship from industry veterans. Mistakes are part of growth—your ability to learn quickly and take accountability is key.
• Years 1-2: Build technical mastery through complex projects and hands-on experience.
• Beyond Year 2: Advance to senior project management, estimating, sales, or operations roles based on your impact and skills.

Why Join Us?

• Competitive Pay: $65,000 to $75,000
• Comprehensive Benefits: Medical, dental, vision, life, short-term , and 3% Simple IRA match after one year.
• Professional Development: Access to training, paid certification opportunities, and mentorship from experienced professionals.
• Meaningful Work: Help people rebuild their lives during their most challenging moments.
• Career Growth: Clear, merit-based paths to leadership roles.

Company Description"ServiceMaster by Singer is a family-owned disaster restoration company serving Baltimore, DC Metro, and Wilmington Delaware. When fire, water, mold, or storm damage strikes homes and businesses, we restore both property and peace of mind.
What makes us different: Hands-on ownership with daily involvement, clear advancement opportunities, comprehensive paid training and professional development, and genuine investment in employee success. We promote from within and operate small enough that every team member matters.
Our culture: We seek people who find purpose in helping others during difficult times. You'll be part of a team that makes a real difference when people need it most.
The opportunity: Build a meaningful career with a stable, recession-proof company that values both professional growth and personal contribution. Direct access to leadership, cutting-edge technology, and the satisfaction of helping rebuild lives when it matters most."Company Description"ServiceMaster by Singer is a family-owned disaster restoration company serving Baltimore, DC Metro, and Wilmington Delaware. When fire, water, mold, or storm damage strikes homes and businesses, we restore both property and peace of mind.\r\nWhat makes us different: Hands-on ownership with daily involvement, clear advancement opportunities, comprehensive paid training and professional development, and genuine investment in employee success. We promote from within and operate small enough that every team member matters.\r\nOur culture: We seek people who find purpose in helping others during difficult times. You'll be part of a team that makes a real difference when people need it most.\r\nThe opportunity: Build a meaningful career with a stable, recession-proof company that values both professional growth and personal contribution. Direct access to leadership, cutting-edge technology, and the satisfaction of helping rebuild lives when it matters most."