Warehouse Operations Manager

Job DescriptionJob Description

Position Title: Warehouse Operations Manager

Job Summary:

The Warehouse Operations Manager will be responsible for overseeing all aspects of warehouse activities, including shipping, receiving, inventory management, and distribution. This role involves leading and mentoring warehouse staff, implementing efficient processes, and ensuring compliance with safety regulations and company standards. The manager will work collaboratively with other departments and external partners to achieve operational excellence and meet business objectives.

Key Responsibilities:

• Warehouse Management:

  • Oversee daily warehouse operations, including kitting, order picking/packing, material handling, storage, and outbound shipments.

  • Manage inventory levels, conduct regular inventory checks

  • Optimize warehouse layout and storage configurations to maximize space utilization and streamline workflows.

  • Maintain a clean, organized, and safe warehouse environment through regular inspections and audits.

  • Ensure sections in the warehouse are clearly and appropriately marked.

  • Assist management with building vendors for day-to-day operations

• Team Leadership & Development:

  • Train, mentor, and lead all warehouse team members, providing guidance, support, and development opportunities.

  • Supervise warehouse staff, including hiring, training, scheduling, and performance management.

  • Foster a positive and collaborative work environment.

  • Maintain the ability to perform all warehouse positions and willingness to fill in when needed.

• Process Improvement & Efficiency:

  • Develop and implement warehouse policies and procedures to promote accountability, safety, and continuous improvement.

  • Continuously evaluate warehouse processes and implement improvements to enhance efficiency and productivity.

• Safety & Compliance:

  • Ensure all warehouse team members follow company safety measures and communicate equipment training and safety needs to the safety team.

  • Manage established safety protocols and ensure compliance with OSHA and other regulatory requirements.

  • Address any safety hazards or compliance issues promptly.

• Collaboration & Reporting:

  • Work with procurement and production teams to ensure adequate stock levels and minimize stockouts.

  • Coordinate with logistics partners for timely and cost-effective transportation of goods.

  • Collaborate with other departments (production, quality control, customer service) to meet company goals and address warehouse-related issues.

  • Foster relationships with operations personnel to achieve warehouse objectives.

  • Complete all required management reports and utilize warehouse management systems (WMS) to track inventory, monitor performance, and generate reports.

Required Skills/Abilities:

• Proficiency in Spanish

• 3+ years of experience in  e-commerce, distribution, manufacturing, or other relevant supply chain field management

•  Strong aptitude to think critically, solve problems, and drive improvements in a professional and respectful manner

•  Demonstrated functional knowledge and expertise in distribution, including Warehousing operations (including Six Sigma and Lean), engineering standards, warehouse equipment, and performance metrics,

•  Working knowledge of inbound logistics, warehousing, IT systems, and outbound logistics in the distribution industry

•  Demonstrated experience and success with process improvement and efficiency, including establishing and managing KPIs

•  Working knowledge of innovations in supply chain and warehousing

•  Knowledge of and ability to ensure compliance with general safety standards, quality specifications, and governmental requirements

•  Exceptional organization, attention to detail, and communication skills

•  Demonstrated ability to value both relationships and results and to put others above themselves

•  Strong ability to negotiate and resolve conflict by navigating confrontational situations to ensure all parties are treated with honor, dignity, and respect

•  Proficient in Google product suite; experience with ERP, WMS, and TMS solutions

Qualifications:

• Forklift certification and other relevant certifications.

Company DescriptionAbout Us:
Product Fulfillment Solutions is a dynamic and innovative company specializing in comprehensive fulfillment services tailored to meet the unique needs of businesses across a wide range of industries. With a steadfast commitment to excellence, we have become a trusted partner for companies seeking to streamline their supply chain operations and enhance their customer experience.

Our Mission:
Our mission at Product Fulfillment Solutions is to simplify the complexities of order fulfillment, warehousing, and distribution for our clients. We aim to empower businesses of all sizes to scale efficiently, reduce operational costs, and ultimately drive growth by providing reliable, customized fulfillment solutions.

What Sets Us Apart:

Customized Solutions: We understand that every business is unique. That's why we take a personalized approach to design fulfillment strategies that align with your specific goals, whether you're a startup or an established enterprise.

State-of-the-Art Technology: Leveraging the latest advancements in logistics technology, our systems are designed to optimize inventory management, order processing, and shipping, ensuring accuracy and efficiency at every stage of the supply chain.

Scalability: As your business grows, so do your fulfillment needs. Our scalable solutions are flexible and adaptable, ensuring that you can seamlessly expand your operations without disruptions.

Dedicated Team: Our team of experienced professionals is passionate about ensuring your success. From warehouse staff to customer support, we're committed to providing exceptional service and exceeding your expectations.

Core Services:

Order Fulfillment: We handle every aspect of order processing, from order receipt to packing and shipping, ensuring that your customers receive their products accurately and on time.

Warehousing: Our secure and strategically located warehouses provide ample storage space for your inventory, with real-time tracking and inventory management tools to keep you informed.

Shipping and Distribution: We offer a variety of shipping options, from standard to expedited, and can seamlessly integrate with your carriers to optimize shipping costs and delivery times.

Returns Management: Our efficient returns processing ensures that returned items are inspected, restocked, or disposed of according to your specifications, maintaining customer satisfaction.

Technology Integration: Our robust technology platform can integrate with your e-commerce platforms and other systems, providing real-time visibility and control over your fulfillment operations.

Industries We Serve:
Product Fulfillment Solutions caters to a diverse clientele, including e-commerce retailers, subscription box companies, manufacturers, and more. We have the expertise to adapt our services to various industries, making us a versatile partner in the world of fulfillment.Company DescriptionAbout Us:\r\nProduct Fulfillment Solutions is a dynamic and innovative company specializing in comprehensive fulfillment services tailored to meet the unique needs of businesses across a wide range of industries. With a steadfast commitment to excellence, we have become a trusted partner for companies seeking to streamline their supply chain operations and enhance their customer experience.\r\n\r\nOur Mission:\r\nOur mission at Product Fulfillment Solutions is to simplify the complexities of order fulfillment, warehousing, and distribution for our clients. We aim to empower businesses of all sizes to scale efficiently, reduce operational costs, and ultimately drive growth by providing reliable, customized fulfillment solutions.\r\n\r\nWhat Sets Us Apart:\r\n\r\nCustomized Solutions: We understand that every business is unique. That's why we take a personalized approach to design fulfillment strategies that align with your specific goals, whether you're a startup or an established enterprise.\r\n\r\nState-of-the-Art Technology: Leveraging the latest advancements in logistics technology, our systems are designed to optimize inventory management, order processing, and shipping, ensuring accuracy and efficiency at every stage of the supply chain.\r\n\r\nScalability: As your business grows, so do your fulfillment needs. Our scalable solutions are flexible and adaptable, ensuring that you can seamlessly expand your operations without disruptions.\r\n\r\nDedicated Team: Our team of experienced professionals is passionate about ensuring your success. From warehouse staff to customer support, we're committed to providing exceptional service and exceeding your expectations.\r\n\r\nCore Services:\r\n\r\nOrder Fulfillment: We handle every aspect of order processing, from order receipt to packing and shipping, ensuring that your customers receive their products accurately and on time.\r\n\r\nWarehousing: Our secure and strategically located warehouses provide ample storage space for your inventory, with real-time tracking and inventory management tools to keep you informed.\r\n\r\nShipping and Distribution: We offer a variety of shipping options, from standard to expedited, and can seamlessly integrate with your carriers to optimize shipping costs and delivery times.\r\n\r\nReturns Management: Our efficient returns processing ensures that returned items are inspected, restocked, or disposed of according to your specifications, maintaining customer satisfaction.\r\n\r\nTechnology Integration: Our robust technology platform can integrate with your e-commerce platforms and other systems, providing real-time visibility and control over your fulfillment operations.\r\n\r\nIndustries We Serve:\r\nProduct Fulfillment Solutions caters to a diverse clientele, including e-commerce retailers, subscription box companies, manufacturers, and more. We have the expertise to adapt our services to various industries, making us a versatile partner in the world of fulfillment.