VoIP Installation Technician

Job DescriptionJob DescriptionSalary: $18 - $25 Hourly

Job Title: VoIP Installation Technician
Location: Onsite in OKC
Duration: 6 months (with potential for extension based on performance, cultural, and technical fit)
Clearance: Must be able to pass hospital-mandated background, drug, and health screening

Project Overview

Morris Technology Solutions (MTS) is supporting a large-scale Cisco Unified Communications implementation at a major hospital system. We are seeking Entry-to-Mid-Level Technicians to join a dedicated rollout team deploying pre-configured devices throughout the facility. This is a hands-on, field-based role ideal for individuals looking to deepen their Cisco UC experience in a real-world enterprise environment.

Why MTS?

Founded and headquartered in San Antonio with local ownership, you will have the opportunity to learn from the brightest in the industry in an in-person office setting.

• Join a fast-growing consultancy in a position with growth and promotional opportunities. Over 100% growth since 2022
  
• Develop life-long relationships with leaders and mentors across a spectrum of functions. MTS provides visibility into the Senior Leadership roles within the customers we consult for.
  
• MTS is a values-based and people-centric firm as evidenced by our reviews on Google and Glassdoor!

Key Responsibilities

• Support the physical rollout and deployment of pre-configured Cisco UC devices across hospital departments
• Coordinate device installations with clinical and administrative teams
• Ensure functionality of phones and UC endpoints post-deployment
• Troubleshoot basic install issues and escalate complex matters to senior engineers
• Track and document all installation activity in project tools or ServiceNow as needed
• Provide daily walk-throughs of designated install zones

Required Qualifications

• 13 years of IT field support, telecom deployment, or network/VoIP installation experience
• Familiarity with Cisco UC tools or environments
• Ability to follow detailed deployment playbooks and installation SOPs
• Must be physically capable of walking long distances across hospital campuses throughout the day
• Reliable transportation and ability to work full onsite schedule
• Strong interpersonal communication; able to interface with clinical staff professionally
• Commitment to hospital compliance protocols including PPE, background, and health screenings

Nice to Have ()

• Experience with any of the following:
• Cisco CUCM (Call Manager)
• UCCE or UCCX
• Cisco Jabber, Unity, TMS
• IP phone provisioning or VoIP endpoint rollout
• Prior experience working in hospital, clinical, or healthcare-adjacent environments
• Knowledge of network drops, patch panels, or basic telephony infrastructure

Physical Requirements:

• Ability to occasionally lift and move items up to 4050 pounds (e.g., equipment pallets or supply boxes).
• Must be able to stand or walk for extended periods during an 8-hour workday.
• Comfortable using ladders or stairs as needed to access work areas.
• Manual dexterity required for tasks such as typing, operating tools, and handling mobile devices.
• Work may involve exposure to variable environmental conditions, including temperature changes, moderate noise levels, and dust.

Additional Notes

• Candidates must be comfortable working in a healthcare setting.
• Compliance with general hospital onboarding policies (e.g., immunizations, screenings) is required.