Terminal Safety & Field Operations Support Specialist

Job DescriptionJob DescriptionDescription:

The Terminal Safety & Operations Support Specialist supports day-to-day safety operations across multiple terminals, serving as an on-site resource for drivers, dispatch, and district administration. This position plays a vital role in accident response, driver accountability, safety training coordination, and real-time operational support. The Support Specialist works closely with the Safety Director to implement field-level safety initiatives and uphold company standards.

(Daily travel to Wyandotte and Detroit as needed)

Requirements:

• Serve as an on-site safety presence at multiple terminals, providing Safety Department visibility and accessibility to drivers and dispatch staff.
• Respond to accidents and incidents to assist with photo documentation, driver and witness statements, and securing the scene.
• Retrieve and organize video footage and assist with video review for investigation purposes.
• Track corrective action plans and retraining assignments and verify completion of required follow-up.
• Participate in the onboarding and mentoring of new drivers by reinforcing safety expectations at the terminal level.
• Support dispatch during peak hours or emergencies by relaying safety-critical information and ensuring drivers are compliant before departure.
• Monitor and follow up on equipment condition reports, vehicle cleanliness, and minor safety-related maintenance concerns.
• Communicate safety trends, concerns, and driver behavior observations to the Director of Safety.
• Maintain investigation logs, safety meeting attendance, and corrective action documentation in coordination with the main Safety Office.
• Support the implementation of structured weekly safety huddles and training initiatives at the terminal level by facilitating attendance, reinforcing key messages, and ensuring follow-through on assigned content.

Qualifications:

• Minimum 2 years of experience in transportation, operations, or safety support.
• Strong interpersonal and communication skills, with the ability to influence behavior in a professional and respectful way.
• Familiarity with fleet management systems.
• Detail-oriented with strong documentation and follow-up skills.
• Able to work across multiple terminals and manage priorities in a dynamic environment.
• CDL A/B with S and P endorsements but not required.