Temp - Planner/Scheduler

TSR are currently recruiting for an experienced Customer Care Planner/scheduler for a tier one main contractor based in Oldham.



This is a Temporary role to start as soon as possible and the role will run to June 2024, potentially longer.



The main purpose of the role is to provide an efficient and effective customer care service, liaising with tenants and technicians to manage reactive repairs. You must have experience working as a planner/scheduler for a social housing contract.



The role is to work Monday to Friday from 8:30am to 4:30pm



Duties



* Liaise with all tenants, operatives and the client to establish an excellent response to all queries.



* Managing inbound and outbound calls on the system.



* Managing operatives diaries.



* General administration duties and document control.



* Deal with council and housing contracts, planning and scheduling essential and emergency property maintenance works.



* Tracking and monitoring to works to their completion.



* Ensure all trades are present on-site and works completed in line with timeframes.



* Be able to work in a fast paced and demanding role.



Applications



If you feel that you have the relevant experience to be successful in this position and would like to find out more, please apply online today attaching a copy of your current CV.



Due to the vast amount of applications that we receive, it is not possible for us to contact all applicants; therefore, only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected.



TSR are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence