Telecom Program Manager in Ontario

Job DescriptionJob Description

Key Responsibilities

Client Relationship & Stakeholder Management

• Serve as the primary WAVSYS account liaison to telecom market leads, leading client alignment sessions, site walk-throughs, and executive updates (including on-site client meetings 1–2 times per week).
• Drive client satisfaction through transparent communication, proactive conflict resolution, and consistent execution on commitments.
• Balance professional poise, charm, and firmness when managing client expectations around project schedules, scope shifts, and deliverables.

Program Operations & Delivery

• Report regularly into the WAVSYS Ontario, CA warehouse/office to oversee staging, operations, and team coordination directly.
• Direct end-to-end execution of active telecom projects (starting with cabinet consolidations) and scale operational readiness for upcoming large-scale network builds.
• Oversee comprehensive cell site development phases—from permitting, utility coordination, and civil work through integration and closeout.
• Hold internal WAVSYS field teams and operations accountable to strict quality benchmarks, safety standards, and performance KPIs.

Reporting, Data Integrity & Governance

• Develop, maintain, and present executive dashboards, milestone reports, and real-time project metrics for internal leaders and telecom stakeholders.
• Ensure 100% data integrity and synchronized tracking across both T-Mobile carrier databases/tools and internal WAVSYS management systems.

Financial & Budgetary Oversight

• Own project P&L, managing budgets, forecasting costs, and tracking actual expenditures against baseline targets.
• Manage purchase orders (POs), change orders, vendor billing cycles, and client invoicing milestones to protect project margins.

Qualifications & Requirements

• Location & Physical Presence (Must-Have): Must be locally based in the Greater Inland Empire / Los Angeles area with the physical capability to report into the WAVSYS warehouse/office in Ontario, CA, as well as travel to client sites 1–2 days per week.
• Experience: 7+ years of Senior Project Management or Program Management experience in the wireless/telecommunications industry.
• Client Presence (Must-Have): World-class interpersonal, communication, and executive-facing skills. Must have a proven track record of managing tier-1 carrier clients with high diplomacy and relationship-building savvy.
• Carrier Experience: Strong experience supporting major wireless carriers. Direct experience supporting T-Mobile standards, deployment processes, tools, and closeout requirements is strongly .
• Cell Site Technical Knowledge: Deep field-side understanding of cell site operations, RAN equipment, cabinet consolidations, and site modifications (beyond general or high-level civil construction).
• SoCal Market Expertise: Hands-on experience navigating jurisdiction permitting, local utility dynamics, and field conditions across Greater Los Angeles and Southern California.
• Core PM Discipline: Mastery of project data management, advanced tracking/analytics, schedule forecasting, and financial change-order management.
• Education & Credentials: Bachelor’s degree in Business, Construction Management, Engineering, or equivalent industry experience. PMP certification is a strong plus.
• Qualifications: Background supporting C&I (Civil & Integration) projects is a plus, but not required.

\nCompany Description

WAVSYS is a solutions company offering contract, permanent and turnkey staffing solutions by leveraging its international network of 20 offices covering USA, Canada, and the UK.

Company DescriptionWAVSYS is a solutions company offering contract, permanent and turnkey staffing solutions by leveraging its international network of 20 offices covering USA, Canada, and the UK.