Telecom Low-Voltage Installation Technician

Job DescriptionJob Description

Atlas Networks is a Seattle based telecommunications company founded in 2008. Atlas is committed to providing the Seattle community with the fastest and most reliable Internet service available. We offer speeds up to 10 Gbps while avoiding unnecessary fees and bandwidth caps. Along with Internet, we specialize in Unified Communications as a Service (UCaaS), VoIP, and managed network services.

Atlas Networks is seeking a Telecom Residential Installation Technician to serve our main network of Seattle. This role would also serve our outer network of Tacoma, Auburn, Burien, Bellevue, Kirkland, and Redmond based residential customers. Job duties will encompass customer premise equipment installation and interacting with and supporting residential customers. Duties include installation of network equipment in buildings. This position needs to be able to work cohesively with customers, property managers, and internal team members.

The focus of this position is to complete tasks consistently, carefully and systematically, in a service friendly environment. The position allows for repetitive communication and interaction with people. It requires someone who is patient, pleasant, and friendly, is a willing and sympathetic listener, a cheerful, amiable talker, and gets along easily with others. The work requires managing the details with somewhat better than average accuracy and with careful attention to the quality. The steady, methodical nature of this position requires someone who is patient and desires to finish a task without interruptions once started. The position necessitates work completed carefully, systematically, in a relatively unhurried pace, and in the same way unless otherwise directed.

Core Responsibilities:

• Basic knowledge of home computer networking
• SOHO routers/firewalls
• Low voltage data cabling (CATx, Coaxial) work is limited to customer installations and not building installations
• Cable management
• Wireless routers
• Excellent customer service skills
• Ability to follow directions explicitly
• Ability to record and document details precisely
• On-call rotation
• Additional duties that may be assigned by management as part of the day-to-day operations of the company

Atlas Networks offers the following benefits:

• PTO/Sick Leave
• Paid holidays
• Medical, Dental & Vision
• 401(k)
• Cell phone stipend
• A great group of people to work with