Technical Training Manager in Baltimore
Job Description
Program Manager, Technical Training
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Confidential Client | Curtis Bay, MD
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Salary: $95,000–$110,000
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My client is looking for a Program Manager, Technical Training to lead the development of our field technicians, project teams, and emerging technical leaders. This is a highly visible role focused on building technical training programs, developing talent, improving field performance, and helping raise the standard of execution across the organization.
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What You’ll Do
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- Design and deliver technical training programs for technicians and production teams
- Build structured onboarding, career development, and technical competency programs
- Facilitate hands-on, virtual, classroom, and field-based training
- Create training materials, assessments, guides, videos, and certification programs
- Coach technicians and emerging leaders on technical, operational, and client-facing skills
- Partner with managers to identify skill gaps and develop individualized development plans
- Help standardize technical best practices, operating procedures, and quality standards
- Conduct field observations and project-site audits to evaluate performance, safety, quality, and client service
- Provide real-time coaching and actionable feedback based on field performance
- Translate lessons learned from live projects into future training and development programs
- Partner with manufacturers and industry organizations on training and certification opportunities
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What We’re Looking For
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- 5+ years of experience in live events, audiovisual systems, entertainment technology, production services, staging, lighting, video, rigging, or a related technical field
- 3+ years of experience in technical training, workforce development, coaching, education, or instructional programs
- Strong ability to teach both technical concepts and hands-on skills
- Excellent presentation, facilitation, and communication skills
- Experience developing training materials, curriculum, or learning programs
- Strong organizational and project management skills
- Ability to build credibility with technicians, project managers, and operational leaders
- Willingness to travel as needed for training and field support
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Experience
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- Corporate AV, live events, broadcast, touring, production services, entertainment technology, or systems integration
- Learning Management Systems (LMS)
- Apprenticeship, , or technician-development programs
- Degree in Education, Instructional Design, Technical Education, Production Technology, Engineering, or a related field
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This is an opportunity to have a direct impact on how technical talent is developed, how teams perform in the field, and how consistently exceptional client experiences are delivered.