Technical Support Specialist

Job DescriptionJob Description

We are seeking a Technical Support Specialist to join our team. The ideal candidate will be responsible for providing exceptional technical support to our clients, ensuring their issues are resolved efficiently and effectively. You will be the first point of contact for customers seeking technical assistance over the phone, email, or chat.

Requirements

• Experience in Computer Science, Information Technology, or a related field (or equivalent experience).
• Proven experience in a technical support role or similar position.
• Strong understanding of computer systems, mobile devices, and other tech products.
• Excellent problem-solving skills and the ability to work under pressure.
• Exceptional communication skills, both verbal and written.
• Ability to work independently and as part of a team.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance.
• Paid time off and holidays.
• Opportunities for professional development and career advancement.
• A supportive and inclusive work environment.