Technical Support (Electrical Systems) in Pittsburgh

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Oxford Solutions has an opening with our manufacturing client for a Technical Support Specialist with a focus on providing support for electrical components including circuit breakers.

Essential Duties

• Provide technical support for products via telephone to customers, contractors, and end-users
• Troubleshoot issues and recommend possible courses for corrective action.
• Assist with procuring and shipping replacement parts
• Perform quality assurance tests on completed units as well as incoming and outgoing parts.
• Perform onsite technical support of products when required

Qualifications

• Associate Degree in technical field
• At least 1 year of technical customer support experience
• Electrical knowledge including circuits.
• Excellent phone and clear and concise communication skills
• Must have good computer and typing skills.

Hours: Monday-Friday, 8:30am-5:00pm

Technical Support - Electrical Circuit Board Technology - 26-00146
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