Technical Specialist

Job Description

Who are Benefex?

• We believe no one comes to work to do a bad job or be actively disengaged, and that technology is instrumental in providing an exceptional employee experience.

• We are striving to create seamless but tangible interactions between employers and employees, making work a rewarding place for every single one of us.

• Benefex are a fast-moving technology company, and one of the most successful providers of online reward and benefits solutions in the UK.

• To help us on our quest to be the best, we need brilliant people on board and that’s where you come in.

• Top 10 Employer, Sunday Times Best Places to Work Awards

Why should you apply?

• An amazing, growing company! 
• Huge career progression opportunities

• Top 10 Employer, Sunday Times Best Places to Work Awards

• Work for a profitable, fast-growing market leader in the online reward and benefits space

Great benefits:

£22,000 - 24,000 per annum

Flexible work – choose a working setup that works for you, our only ask is to see you once a month in the quarter

✈️ 25 days holiday plus your local bank holidays

Your birthday off

❤️ Two half day wellbeing days

Healthcare cash plan

Employee Assistance Plan

Income Protection and life assurance

Pension scheme

Technical Specialist

You’ll be responsible for the implementation and support of the systems we create for our fantastic clients, often working simultaneously on projects for a number of clients with parallel timelines for delivery. You’ll be configuring software, cross-examining data, creating and executing test scripts, building import and export data files, problem solving, and investigating and resolving queries. 

You will build up a great knowledge of best practice in all aspects of our system configuration and help really make a difference to the quality of everything we do.

Responsibilities/Role Overview

• Working to strict deadlines for delivery
• Configuring the OneHub system (our unique, built-in-house technology!) to match    agreed specifications
• Working on a variety of projects - flexible benefits, TRS, pensions auto-enrolment etc.
• Supporting multiple projects simultaneously
• Attend project meetings with colleagues or clients as required
• Unit testing completed work, and peer reviewing colleagues’ work
• Working through issues and defects identified on test logs
• Reviewing technical specifications and working with consultants to resolve queries
• Reviewing and validating incoming client data
• Raising any data validation queries to consultants or clients
• Working with our Data Services team to produce payroll and provider reports
• Documenting processes
• Problem solving and investigating queries
• Troubleshooting system and data issues
• Configuration/coding
• Administrative and ad-hoc activities as required
• Maintaining confidentiality within all aspects of the job role

What are we looking for?

Essential:

• Strong numerical skills
• Attention to detail
• Excellent communication
• Ability to work under pressure
• Multi-tasking / time-management
• Strong analytical skills
• Ability to work as part of a team
• Be an expert with data
• Preferably have technical experience

Desirable:

• Coding experience (C# ideal)
• SQL
• Microsoft Access
• Industry experience - payroll, tax, employee benefits, HR, pensions etc

Our interview process

✌ Benefex understands the need to have a fast and efficient process, the below will all be completed in the shortest time possible.

Initial informal call with the Talent team

Online tests in numeracy and logical reasoning

⏳ Interview with the hiring manager and a member of the team

Final interview with the Director

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