Technical Service Manager

Job Title - Smart Buildings Technical Service Manager



Location - London, Hybrid



Salary up to - £75,000



Our client is at the forefront of smart building innovation, delivering integrated technology solutions that connect people, places, and data. they design, deliver, and support intelligent environments that enhance user experience, reduce operational costs, and drive sustainability — while empowering our people to grow and thrive.



The Role



We’re looking for a Smart Buildings Technical Service Manager to take ownership of multi-technology projects from design through to commissioning, integration, and ongoing support. Acting as the go-to technical authority, you’ll ensure our Smart Building solutions — spanning BMS, EMS, lighting, vertical transport, IoT, and more — deliver performance, safety, and future-ready functionality.



You’ll oversee delivery partners, manage resources and budgets, and provide technical leadership across the full project lifecycle. This is a hands-on role where you’ll balance governance, client engagement, and innovation, ensuring every project meets the highest standards of quality, compliance, and financial performance.



What You’ll Do



* Lead Smart Building projects end-to-end: design, vendor management, delivery, commissioning, and maintenance.



* Act as technical lead for bids, proposals, and tender responses.



* Ensure compliance through design reviews, commissioning, FAT testing, and close-out.



* Oversee Approved Partners, ensuring quality, risk, and H&S standards are met.



* Manage budgets, forecasts, KPIs, and resource planning.



* Act as senior technical escalation point for clients and stakeholders.



What We’re Looking For



* Proven experience with Smart Building integration or as a Master Systems Integrator.



* Strong expertise in BMS/EMS systems, commissioning, optimisation, and multi-platform delivery.



* Knowledge of cloud platforms (AWS, GCP, Azure), Secure MQTT, and building data communications.



* Experience integrating OT systems (lighting control, AV, security, IoT sensors).



* Familiarity with SmartScore, WiredScore, WELL, NABERS certifications.



* Confident leader with experience managing multi-disciplinary teams and partners