Technical Service Laboratory Supervisor

Job DescriptionJob Description

This position is primarily responsible for performing and supporting activities in relation to chemical and physical testing required for technical service. These duties are relevant to maintaining and developing future products to grow the market. The position requires self-motivation and a team approach. This role is responsible for the day-to-day activities in the Laboratory including all R&D testing, R&D Projects, lab work and customer sample submissions.

POSITION RESPONSIBILITIES:

Essential Functions

1. Supervises all research and development projects to be executed by the R&D Chemist

2. Assist in the design of technical projects, participate when required in project discussions and facilitate/execute tasks related to projects assigned to the technical department

3. Prepare and maintain all Research and Development records. Maintain TSR, sample and development records.

4. Perform all R&D projects initiated by the Marketing and Technical Manager. Prepare and submit data in a format to be presented to customers.

5. Coordinates the testing and analysis and recommends approval status of new raw material sources and submits data in format to support approval status

6. Supervise the day-to-day operations and personnel of the on-site laboratory. Confer with technicians to conduct analyses, interpret test results, or develop nonstandard tests.

7. Assist in the design, development and monitoring of the Standard Operating Procedures for the organization.

8. Maintain all processing/technical service laboratory equipment including monitoring of calibration status.

9. Assist in the maintenance of the ISO9001 Quality Management System and conduct internal audits.

10. Coordinate the completion of all customer sample requests.

11. Responsible for adequate housekeeping of the processing, mixing and sample prep laboratories, assisting with routine safety inspections including maintaining a safe working environment according to the Chemical Hygiene Plan. Organize laboratory supplies/chemicals stock inventory.

MINIMUM EDUCATION AND EXPERIENCE:

• Bachelor of Science degree (Chemistry or related field) OR 5 years of experience in lieu of degree
• 3 to 5 years’ experience in a laboratory environment
• Familiarity with the ISO9001 Quality Management System
• Effective verbal and written communication skills
• Skill in exercising a high degree of initiative, judgment, discretion, problem solving, and decision making
• Proven skills in information technology to include Microsoft Office and Minitab

COMPETENCIES

To perform the job successfully, the individual should demonstrate the following competencies:

• Analytical
• Problem Solving
• Technical Skills
• Interpersonal Skills
• Excellent Oral Communication
• Excellent Written Communication
• Teamwork
• Managing people

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to sit at a computer workstation. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is that of normal laboratory and production environments.

This position description reflects management’s assignment of essential functions; it does not prescribe or restrict the functions that may be assigned