Technical Service Engineer in Buffalo

Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide.

We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.

Job Description

PrideNow is hiring a Technical Service Engineer for our client in the Tonawanda/Buffalo, NY area. This is a direct hire position with full time benefits with our client- a global leader in designing and manufacturing advanced aseptic processing and freeze-drying equipment for the pharmaceutical and biotech industries.

Salary: $65k-$75k dependent on experience

Job Duties:

• Coordinating and supporting key customer service suppliers for outsourced repairs and services of capital equipment.
• Providing technical expertise on equipment and maintaining vendor relationships at a technical level.
• Acting as internal coordinator for CS programs and equipment rebuild/refurbishment activities.
• Assisting Strategic Account Managers (SAMs) with material selection, equipment knowledge, and service offerings.
• Managing CS projects in SAP, including material structures, parts processing, and creation of new materials.
• Coordinating expedited vendor services and materials for time-sensitive requests.
• Providing technical support to global Customer Service teams.
• Supporting Business Development with technical input as needed.
• Conducting or assisting with departmental audits.
• Monitoring and implementing new technologies and changes introduced by vendors/suppliers.
• Leading or supporting capital equipment upgrade projects.
• Coordinating logistics and production activities related to CS projects and upgrades.
• Handling warranty processing of parts and materials with vendors.
• Creating SAP structures and BOMs, and managing project reporting and material documentation.
• Performing engineering reviews on CS projects and upgrades.
• Promoting and adhering to SHEQ (Safety, Health, Environment, and Quality) requirements across all responsibilities.

SKILLS AND EXPERIENCES

• Bachelor's degree in engineering or equivalent technical experience.
• Excellent organizational skills and ability to manage workload and that of the Service Engineering team.
• Strong self-direction, efficiency, and communication skills.
• Ability to prepare accurate, detailed quotes for capital equipment.
• Availability to travel nationally and internationally (up to 15%).
• Willingness to work overtime when needed.

WHAT WOULD MAKE YOU A GREAT FIT

• Knowledge of freeze dryer upgrades.
• Organized approach to work and proactive attitude.
• Knowledge of refrigeration systems.
• Knowledge of hydraulics and vacuum systems.
• Understanding of electrical systems, electrical distribution, automation, and controls.

WHAT WE OFFER

We provide comprehensive medical, dental, vision, and insurance and a 401(k)-retirement plan.

Bonus eligible

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.