Technical Service Engineer

Job DescriptionJob DescriptionDescription:

Join a team that supports the technology behind some of the world’s most demanding electrical test applications. At DIT-MCO International, we design and service advanced test systems used in mission-critical aerospace and defense programs. As a Technical Service Engineer, you'll play a vital role in keeping our equipment running at peak performance—whether on the production floor or at the customer site.

What You’ll Do

• Be the Frontline of Support – Install, troubleshoot, and repair DIT-MCO test systems and software at customer sites across the U.S., ensuring minimal downtime for our mission-critical partners.
• Keep Communication Flowing – Provide timely technical assistance via phone, email, and remote support; respond quickly and professionally to customer needs.
• Repair & Restore – Perform board-level diagnostics and subassembly repairs, both onsite and in our in-house test lab.
• Document and Deliver – Prepare clear, detailed service reports and track issues using internal systems to support follow-up and resolution.
• Build Strong Partnerships – Work closely with internal teams and customer contacts to resolve problems, identify upgrade opportunities, and support long-term system success.
• Travel with Purpose – Travel extensively to customer locations for hands-on service and support—travel is a key part of this role.

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Requirements:

What You Bring

• Technical Education or Proven Expertise
• Associate’s degree in electronics or Electronic Technician Certification ; equivalent hands-on experience will be considered.
• U.S. citizenship required.
• Must be eligible to access restricted U.S. military facilities.
• Core Technical Skills
• Solid understanding of electronic components, circuits, troubleshooting, and basic computer networking.
• Experience with PC setup, system networking, and at least one programming is a plus.
• Familiarity with Microsoft Office (Excel, Word, Outlook) and Windows operating systems.
• Professional Strengths
• Clear, confident communication skills—written and verbal.
• Strong organizational abilities and attention to detail.
• Capable of working independently or collaboratively across departments.
• Resourceful problem-solving with a service-first mindset.
• Willingness to learn and adapt to new technologies, tools, and customer environments.
• Professional presence and discretion when handling sensitive or confidential information.
• Ability to build relationships and represent DIT-MCO with integrity and professionalism.

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Why DIT-MCO

DIT-MCO International, LLC is a leader in wire harness test systems for aerospace, defense, and other high-reliability industries. For over 75 years, we've developed precision-engineered solutions and supported the critical missions of our customers. As part of our team, you’ll have the opportunity to work on meaningful projects that make a difference—and be part of a company that values your expertise and dedication.

Location: Kansas City, MO

Job Type: Full Time

Industry: Aerospace, Defense and Industrial Test Systems

Citizenship Requirement: U.S. Citizenship Required