Technical Program Analyst in Washington

Job DescriptionJob DescriptionDescription:

Do you want to work for a company that cares about you as a person, not just a number? For a company that provides outstanding leadership? For a company that offers exceptional benefits? RER Solutions, Inc., could be your new home.

RER Solutions, Inc., is accepting resumes for a Technical Program Analyst to join our superior workforce. The Technical Program Analyst will coordinate with and support LPO Admin Assistance regarding Commodity IT requests.

RESPONSIBILITIES

• Support all Onboarding and offboarding requests to include equipment shipping and setup, and saving any files or records
• Monitor all commodity IT (IT-POC) activity from OCIO and respond to their requests. Their requests include Certificate of Receipt Issues, Coordinating equipment upgrades, Missing Equipment Resolution support
• Reach out to employees when their assigned devices are available for upgrade
• Support LPO Conference Room setups and coordinate with EITS on any issues
• Support users with initial triage for IT requests and help users log a ticket with the EITS helpdesk for problems that require further assistance
• Pick up the newspaper and deliver it to the front office
• Unlock the Front office, turn on lights, and open the Conference room door
• Check all LPO copiers for paper, toner, and jams, and contact Copy Management if there are any issues
• Send monthly printer Page Counter reports to the Copy management office
• Update nameplates for hotel spaces for the following workday on Monday and again on Monday in preparation for Tuesday
• Ship out equipment (if needed)
• Oversee Hotel Space reservation list, window spaces, and assist with updating hotel space scheduling
• Check equipment and wipe down and spray all hotel spaces on Friday in preparation for Monday and again on Monday in preparation for Tuesday
• Setup office space for new occupants
• Correspond with movers to relocate or surplus unwanted furniture
• Update seating tracker and floor plan whenever a space becomes occupied/vacant
• Check the loading dock and FedEx/carriers office for packages
• Check mail in the morning and afternoon
• Assist admin with burn bags, inventory of gaining and departing employees, and buying supplies from the supply store
• Contact MA conferencing for new employee nameplates
• Assist admin with shipping awards, booklets, postcards, etc
• Contact facilities for any maintenance and cleaning needs
• Deliver returned Laptops, docking stations, and monitors to OCIO when an employee separates or transitions to another agency
• Make the proper correction to the Safety inspection findings

Requirements:

• Minimum of US Citizenship required to obtain client-issued Public Trust
• Minimum of 2 years of relevant experience
• Excellent written and oral communication skills
• Excellent attention to detail, and an understanding of fundamental business writing
• Expertise in Microsoft Office Products (i.e., Word, Excel, PowerPoint, and Outlook)

EDUCATION: Bachelor’s Degree or High School Diploma with 10 years of relevant experience

COMPENSATION: Includes paid holidays, vacation, sick leave, 401k matching, life insurance, health, vision, and dental benefits.

This position is not available for Corp-to-Corp or 3rd party sourcing.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to , , , , , status, protected veteran status, or any other characteristic protected by law.