Technical Learning & Development Senior Officer

Technical Learning & Development Senior Officer
Reports to: Head of Learning and Development

Job Purpose

• Manage and oversee specialized technical training and development programs for newly recruited technical trainees and existing staff.

• Ensure effective skill acquisition and professional growth in alignment with strategic HR objectives.

Key Accountabilities

Technical Staff Training and Management

• Support planning and organization of technical learning/development programs for existing employees locally and overseas.

• Assist in developing training materials with internal teams or external subject matter experts.

• Oversee development programs for newly recruited technical trainees from high school or technical diploma backgrounds.

• Monitor and report on trainee performance and attendance, coordinating with institutions like QatarEnergy, College of North Atlantic - Qatar, Qatar Aeronautical College, and international institutions.

• Schedule technical training sessions, manage tests, and handle scholarship payments in coordination with educational institutes.

• Manage daily counselling and disciplinary actions for technical trainees, collaborating with Employee Relations Committee and Legal Department.

• Liaise with training institutes, on-the-job coordinators, and line supervisors to design and review technical training programs.

• Collaborate with Technical Learning & Development team and other departments for specialized training programs.

• Track and manage training-related expenses, resolve discrepancies, and process invoices via HRMS.

• Organize logistics for short-term technical training programs locally and overseas, including training fees, visas, travel, and accommodations.

• Plan and conduct in-house technical training sessions, arrange facilities, materials, and manage all associated logistics.

Team Supervision

• Provide guidance and on-the-job training for junior colleagues.

• Conduct knowledge sharing to facilitate team objectives and efficient task completion in line with procedures and policies.

Budgeting and Financial Performance

• Monitor financial performance of assigned activities versus budgets.

• Ensure all activities follow approved guidelines and promptly report variances to management.

Policies, Systems, Processes & Procedures

• Provide input and implement policies, systems, and procedures for the team.

• Ensure all procedural/legislative requirements are fulfilled while delivering quality, cost-effective services.

Continuous Improvement

• Identify opportunities for continuous improvement and sustainability of systems, processes, and practices.

• Consider global standards, productivity improvement, and cost reduction in initiatives.

Reporting

• Prepare sectional statements and reports timely and accurately to meet QEWC and departmental requirements, policies, and quality standards.

Context, Work Environment & Decision-Making Authority

• Operates in a dynamic corporate environment where key decisions significantly impact the Administration division.

• Key decisions require consultation with and approval from the direct Line Manager.

• Ensures all functional and operational activities meet high standards of quality and reporting, upholding accountability and transparency.

• Contributes to Administration division business and operational strategy.

• Provides leadership team with insights and data regarding handled functional areas.

Qualifications, Experience & Skills

Minimum Qualifications

• Bachelor’s degree in Business Administration, Human Resources Management, Engineering, or similar discipline from a reputable university.

Minimum Experience

• 8 years in similar roles in large companies, with at least 3 years in progressively responsible managerial positions.

Job-Specific Skills

• Demonstrated problem-solving and analytical thinking skills.

• Good understanding of power/energy and water sectors, emerging trends, and technologies.

• Proficiency in English (mandatory) and Arabic (preferred).

• Hands-on operational and implementation experience in technical training.

• Ability to collaborate with key stakeholders, senior executives, management team, and external partners.

• Strong communication and presentation skills.

• Understanding of Qatar and GCC culture and working environment.