Technical Documentation Specialist

Job DescriptionJob Description

Duties

1.      Develop technical manuals for equipment

2.      Writing install manuals

3.      Creating care packages

4.      Building Cut sheets

Skills needed

1.      Technical writing

2.      Cad skills

3.      Basic electrical knowledge

4.      Great communication skills

Objectives of this role

Develop comprehensive documentation that includes but not limited to:

o   Product Specification Sheets

o   Installation & Operation Manuals

o   Service Documents

• Gain a deep understanding of products and operation, and translate complex information into simple, polished, engaging content
• Write user-friendly content that meets the needs of target audience, turning insights into for end user success
• Develop and maintain detailed database of reference materials, including research, usability tests, and design specifications
• Evaluate current content and develop innovative methods for improvement

Responsibilities

• Research, outline, write, and edit content, working closely with various departments to understand documentation requirements
• Gather information from subject-matter experts and develop, organize, and write procedure manuals, technical specifications, and process documentation
• Work with development and support leads to identify documentation repositories, revise and edit, and determine best solutions for data compilation and centralized storage
• Research, create, and maintain information architecture templates that adhere to organizational and legal standards and allow for easy data migration
• Develop content in alternative media forms for maximum usability, with consistent voice across all documentation

Beneficial skills and qualifications

• Two or more years of experience as an effective technical writer
• Proven ability to quickly learn and understand complex subject matter
• Experience in writing documentation and procedure manuals for various audiences
• Superb written communication skills, with a keen eye for detail
• Experience in working with engineers to improve user experience (ex: design, UI), refine content, and create visuals and diagrams for technical support content
• Basic CAD skills / 3D modeling 
• Ability to handle multiple projects simultaneously

Company DescriptionAFB Manufacturing is a growing 75+ year old family-owned company with the energy of a 10-year-old on Adderall. AFB Manufacturing is an industry leader in our niche market, serving multi-billion dollar companies all over the world. Our specialty protects us from imports, so our team members have no job insecurity relating to offshore competition. We expanded our Garland, Texas manufacturing facility and capacity with all new CNC fabrication equipment in 2022, and the only thing we need are people who care about the quality of their work and want to learn and develop new skills as needs arise.Company DescriptionAFB Manufacturing is a growing 75+ year old family-owned company with the energy of a 10-year-old on Adderall. AFB Manufacturing is an industry leader in our niche market, serving multi-billion dollar companies all over the world. Our specialty protects us from imports, so our team members have no job insecurity relating to offshore competition. We expanded our Garland, Texas manufacturing facility and capacity with all new CNC fabrication equipment in 2022, and the only thing we need are people who care about the quality of their work and want to learn and develop new skills as needs arise.