Tech Lead, End User Experience/Desktop Engineer in Chicago
Job Description
Tech-Lead, End User Experience/Desktop Engineer
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Rate: Open
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Location: Chicago, IL
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Hybrid: 3 days onsite, 2 days remote
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Qualifications
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- 8+ years of experience in desktop engineering or end-user computing roles
- Experience deploying applications across enterprise desktop workstations using modern tools
- Experience supporting Windows desktop operating system environments
- VDI (primary focus): VMware Horizon background strongly ; Citrix or other VDI experience is acceptable
- Automation: PowerShell is required. Python scripting is a plus. Git
- Endpoint management and virtualization: Strong troubleshooting skills; "Jack of many trades" profile
- Packaging: Application packaging knowledge is a plus (Omnissa/VMware Horizon framework )
- Desktop Application Troubleshooting
- Experience operating in a DevOps culture. Terraform nice to have
- Must have enterprise-level experience with change management, peer review, and approval processes
- Experience supporting a minimum environment size of 750 endpoints
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Responsibilities
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- Develop and implement engineering solutions for the desktop environment
- Lead and manage technical projects from conception to completion
- Packages application deployments for end-user environment using VMware AppStacks and similar technologies
- Create technical specifications and architectural designs for complex solutions
- Establish technical standards, best practices, and design patterns for the team
- Preserves end user profile settings virtual desktop environments
- Troubleshoots application installation, performance, and runtime issues within the desktop environments
- Maintain and oversee Operating System base builds to include feature updates, software updates, and/or vulnerability remediation
- Meet with Business, IT and Security Leaders to develop requirements and communicate changes to the environment
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