Systems Engineer - MSP in Wheaton
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Job DescriptionJob DescriptionBenefits:
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Free food & snacks
- Health insurance
- Paid time off
- Training & development
Description:
Advanced Intelligence Engineering is a Managed IT Services Provider in Wheaton, IL. AIE services the SMB marketplace in Chicago and the suburbs, providing cutting edge technology support and solutions. The Systems Engineer designs, recommends, and delivers exceptional IT solutions projects to our managed clients.
RESPONSIBILITIES:
Design and deploy servers in on-premises and cloud environments, using VMWare, Microsoft Server 2016/2019/2022/2025, and Microsoft Azure
Implement and maintain local area networks, including switching, routing, firewalls, and configuration of remote access and site-to-site VPNs
Document new client networks as a part of the onboarding processProvide professional and responsive client communication and coordination throughout project engagementsServe as top tier of escalation for complex desktop, server and network issues
Develop and execute test plans to check infrastructure and system performance
Develop best practices standards for client systems
Work with Service Delivery Manager to recommend technical direction for managed IT services offerings
Work with sales team to scope and present projects and network assessments for both new sales and existing clients
Work with other professional services team members to review and continuously improve standard operating procedures and best-practice workflows
Provide technology leadership and mentoring to technical staff
QUALIFICATIONS:
Minimum 5+ years' experience in IT systems engineering, with strong preference having worked at least 2 years at an MSP
(Preferably) Possess one or more of the following certifications: Microsoft Certified Azure Fundamenta ls, MS Certified Security/Compliance/ Fundamentals VMWare Certified Professional
Strong written and verbal communication skills, ability to explain complex technical issues simplyStrong troubleshooting and critical thinking skills, ability to take ownership of problems
Strong attention to detail and planning capabilities
Ability to uphold AIEs core values: Achieving the Un-thinkable, Pursue Relationship Building, Reliably Reliable, Integrity When No one Sees
This is a full-time, salaried, exempt position and includes health insurance and retirement benefits. To apply, email a resume and cover letter to resumes@aie195.com.
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