Job DescriptionJob Description

NRTC is Member Driven and Technology Focused – providing solutions that help our 1,500 electric and telephone members bring all the advantages of today’s evolving technology to rural America. NRTC’s solutions are developed specifically to meet the needs of rural utilities and their customers, and include integrated broadband, managed services, smart grid, mobile and video solutions. We are a dynamic, growing cooperative with more than 800 employees operating out of eight office locations.

Job Summary

Systems Engineer II will support our internal and external IT operations, internal network, and DevOps processes for our development efforts. The DevSecOps team is currently modernizing the infrastructure of 5+ Acquistions of NRTC in recent years. We intend to standardize Ubuntu Linux as base, with containers for applications. In the process we will take the old systems, move them into infrastructure as code and redeploy as needed.

Responsibilities

Use Ansible, Terraform, and similar tools to monitor, manage, and automate Linux servers and network devices
Deploy and maintain customer-facing applications in a containerized environment, leveraging various orchestration platforms and configuration templates
Create and maintain runbooks for routine operations, incident response, and disaster recovery; automate repeatable steps wherever possible
Design, build, and maintain centralized logging and observability pipelines (ELK/EFK, Prometheus/Grafana, or cloud- alternatives); author alert rules and dashboards to focus on key metrics
Convert manual legacy configurations into IaC; containerize legacy applications and integrate them into CI/CD pipelines (GitLab CI, Bitbucket Pipelines, Jenkins, GitHub Actions)
Integrate host- and container-level vulnerability scanning into build pipelines
Develop scripts and automation (Bash, Python) to reduce manual tasks
Configure and maintain cloud infrastructure (AWS EC2, VPC, IAM, S3, RDS, CloudWatch) using Terraform or CloudFormation
Mentor peers on container concepts, IaC, and DevSecOps best practices.
Other duties as assigned

Qualifications Knowledge, Skills, and Abilities

Proficient in core networking principles
Proficient with Linux, Familiarity with Both Centos and Ubuntu
Work independently or as part of a team to diagnose and troubleshoot issues
Ability to learn and understand current and evolving technologies both at a high level and at a detailed level • Infrastructure-as-Code (Terraform, CloudFormation) and configuration management (Ansible, Puppet, or Chef). Container orchestration concepts—deploying and managing containers at scale with templated configurations.
Cloud experience—managing AWS (EC2, VPC, IAM, S3, RDS, CloudWatch) or equivalent
Centralized logging and monitoring (ELK/EFK, Prometheus, Grafana, or cloud-)
IT security fundamentals
Strong troubleshooting skills across infrastructure, networking, and applications
Scripting proficiency (Bash, Python) for automation and diagnostics
Excellent written and verbal communication; able to create runbooks, documentation, and train others
Self-motivated, detail-oriented, and proactive; exercises good judgment in escalating issues

Minimum Education and Experience

Demonstrable experience can be subsisted for any of the before requirements. Examples being Open Source, personal or community project

Bachelor's Degree in Computer Science, MIS or related field
Five (5) years managing Linux server infrastructure (installation, configuration, troubleshooting, and security). Two (2) years managing containerization and orchestration concepts in production
Two (2) years managing AWS or other cloud environments—designing VPCs, provisioning services, and implementing IaC
Experience migrating legacy systems into IaC frameworks and automating deployments

Note: How you developed your skills matters less than being able to demonstrate them. You will be evaluated on the skills listed on your CV that are relevant to our technology stack and business.

Physical Demands

This position requires on call support rotation – 24x7 support
Minimum domestic travel possible, approximately 5%
Work is typically performed in a remote office setting

Disclaimer: The above job description summary is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of required responsibilities, duties and skills.

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Company DescriptionNRTC – Member Driven and Technology Focused
NRTC provides solutions that help our 1,500 electric and telephone members bring all the advantages of today’s evolving technology to rural America. NRTC’s solutions are developed specifically to meet the needs of rural utilities and their customers, and include integrated smart grid solutions, advanced metering networks, next- energy, grid intelligence, broadband, managed services, mobile and video. We are a dynamic, growing cooperative with more than 800 employees operating out of eight office locations. We are looking to add experienced staff to our growing company to help our rural cooperative members develop their technology. Our approach is to educate and support our members as we work with them through a consultative process.

Mission
NRTC provides solutions that help our telecommunications and electric members bring all of the advantages of today’s evolving technology to rural America

Vision
We will be our members’ most trusted technology partner

Values
Our members are our reason for being
We put the needs of our members first.
We focus on delivering impactful solutions to them.
Our team is the foundation of our success
We trust each other. We cooperate with each other.
We unite to accomplish our goals together.
Our passion is supporting rural communities
We are dedicated to our members and the communities they serve.

IDEA Committee
At NRTC, we are committed to , , Equity and Awareness in the broadest sense to honor our company values. We believe an inclusive work environment provides an atmosphere that allows all employees to attain their greatest potential and achieve the greatest benefits for our Members. The IDEA Committee is committed to furthering a supportive and welcoming workplace environment in which employees of all backgrounds and demographic characteristics can productively and cohesively work together.

Total Rewards
We are proud to offer our employees an appealing total rewards package including competitive pay and a matching 401(k) plan, along with medical (with HSA contributions from NRTC), dental, vision, and short/long term insurance. We also offer 12 paid company holidays, paid-time off and paid training, as well as an employee assistance program, discounted wireless plan, and so much more.

Growth and Development
At NRTC, we pride ourselves in promoting from within and developing careers through our mentorship, Educational Assistance programs, NRTC University webinars, and a learning management platform. Most of our positions are posted internally first, where we give our existing employees the opportunity to elevate their careers. NRTC also provides a mentorship program that helps employees find experienced mentors who can lead them on their professional journeys. Our educational assistance program offers an annual reimbursement of up to $5,250 per calendar year for educational costs to promote professional growth with continued education outside of NRTC. Monthly NRTC University webinars are hosted to educate our employees on other business units and departments. NRTC provides a robust learning management platform including thousands of courses for continued self-education.

Transparent Leadership
Our Executive and Senior Leadership Teams provide frequent updates with our quarterly “All Hands Meetings” both company-wide and within each one of our four business units. These meetings consist of important company updates, candid financial information, employee milestones, Employee Excellence Awards, special guests, IDEA updates and on-the-spot employee Q&A. To help encourage open communication, feedback and discussions, NRTC leadership also has an “open door policy,” and conducts numerous employee surveys which allows our employees to help shape the culture and future of NRTC.Company DescriptionNRTC – Member Driven and Technology Focused \r\nNRTC provides solutions that help our 1,500 electric and telephone members bring all the advantages of today’s evolving technology to rural America. NRTC’s solutions are developed specifically to meet the needs of rural utilities and their customers, and include integrated smart grid solutions, advanced metering networks, next- energy, grid intelligence, broadband, managed services, mobile and video. We are a dynamic, growing cooperative with more than 800 employees operating out of eight office locations. We are looking to add experienced staff to our growing company to help our rural cooperative members develop their technology. Our approach is to educate and support our members as we work with them through a consultative process. \r\n\r\nMission\r\nNRTC provides solutions that help our telecommunications and electric members bring all of the advantages of today’s evolving technology to rural America\r\n\r\nVision\r\nWe will be our members’ most trusted technology partner\r\n\r\nValues\r\nOur members are our reason for being\r\nWe put the needs of our members first.\r\nWe focus on delivering impactful solutions to them.\r\n Our team is the foundation of our success\r\nWe trust each other. We cooperate with each other.\r\nWe unite to accomplish our goals together.\r\n Our passion is supporting rural communities\r\nWe are dedicated to our members and the communities they serve.\r\n\r\nIDEA Committee\r\nAt NRTC, we are committed to , , Equity and Awareness in the broadest sense to honor our company values. We believe an inclusive work environment provides an atmosphere that allows all employees to attain their greatest potential and achieve the greatest benefits for our Members. The IDEA Committee is committed to furthering a supportive and welcoming workplace environment in which employees of all backgrounds and demographic characteristics can productively and cohesively work together. \r\n\r\nTotal Rewards\r\nWe are proud to offer our employees an appealing total rewards package including competitive pay and a matching 401(k) plan, along with medical (with HSA contributions from NRTC), dental, vision, and short/long term insurance. We also offer 12 paid company holidays, paid-time off and paid training, as well as an employee assistance program, discounted wireless plan, and so much more.\r\n\r\nGrowth and Development\r\nAt NRTC, we pride ourselves in promoting from within and developing careers through our mentorship, Educational Assistance programs, NRTC University webinars, and a learning management platform. Most of our positions are posted internally first, where we give our existing employees the opportunity to elevate their careers. NRTC also provides a mentorship program that helps employees find experienced mentors who can lead them on their professional journeys. Our educational assistance program offers an annual reimbursement of up to $5,250 per calendar year for educational costs to promote professional growth with continued education outside of NRTC. Monthly NRTC University webinars are hosted to educate our employees on other business units and departments. NRTC provides a robust learning management platform including thousands of courses for continued self-education. \r\n\r\nTransparent Leadership\r\nOur Executive and Senior Leadership Teams provide frequent updates with our quarterly “All Hands Meetings” both company-wide and within each one of our four business units. These meetings consist of important company updates, candid financial information, employee milestones, Employee Excellence Awards, special guests, IDEA updates and on-the-spot employee Q&A. To help encourage open communication, feedback and discussions, NRTC leadership also has an “open door policy,” and conducts numerous employee surveys which allows our employees to help shape the culture and future of NRTC.

Systems Engineer II

Systems Engineer II

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