IT Project Field Engineer

Job DescriptionJob DescriptionSalary: $60,000 - $85,000

Summary

IT Project Field Engineer also known as System Field Engineer internally is responsible for implementing new technology to obtain client's business objectives.

Compensation and Benefits

• Salary $60,000- $85,000

• Latest technology tools: IT Management, Knowledgebase, Professional Service Automation, cellphone, laptop, and two screens
• Latest technical training: expert led events and on demand, certification reimbursement
• Medical & Dental Insurance 75% of family premium covered
• 401K w/ 4% match
• 3 Weeks PTO plus Paid Holidays

Company Overview

Thriveon is Minnesotas leading IT Success provider, locally owned and operated since its founding in 2002. Thriveon offers a clearly differentiated managed IT service that delivers results not otherwise available in the Minnesota and Florida markets. Thriveon is poised to grow 5x over the next 8 years, from the current team of 34 people. Thriveons mission is to empower people to create business success with information and technology. Industries served are manufacturing, construction, and professional services businesses with 20-200 staff members in Minnesota and Florida. Thriveon is proud to have been featured on the Inc 5000 and Channel Futures MSP 501. The management at Thriveon believe its people are its most important asset and is focused on developing a rewarding career plan for team members, creating an environment for them to grow and thrive. The culture is a results oriented close-knit family. The work environment is hybrid in-office and remote as the work allows.

Duties & Responsibilities

• Complete 90%+ofassignedprojects on time and within budget.
• Complete assigned client audits and alignments each month.
  
• Review project plans for full understanding and assemble needed documentation soyou can attainapositive client experience 95%+ of the time.
• Follow project workplans performing work within scope,identify and submit scope change requests to project coordinator for client approval to meet 130 billable hours per month.

• Document your time inreal-timewithin each stepand update documentation portal to accurately reflect changes made throughout the project.
• Update workplan templates with newly learned steps or links to technical how to articles you built in the documentation portal.
• Implement remotely,onsite, and after hours as needed.
• Pager duty- Engineers will participate in afterhours support on a rotating basis
• Maintainup-to-dateTime Entries and Expenses for billing and accounting purposes.
• Participate in daily huddles and weekly meetings.
• Complete 1 hour of continuing education per week to improve job skills.
• Exemplifies Thriveon Core Values: Humble, Helpful, Ambitious, Coachable and Curious.

Qualifications

• Minimum of 3 years experience within relevant IT field.
• Bachelor's degree in computer science, information sciences, or related field .
• Experience withMicrosoftservers, Office 365, Azureand VMware environments.
• Experience withserver and network infrastructure
• Experience withPowerShellscripting.
• Knowledgeof smallto mid-sizebusiness IT systems.
• Detailed oriented with strong documentation skills.
• Effectivelycommunicate in anon-technicalway to clients.