Supervisor, Systems and Onboarding Operations (Hybrid in Van Nuys, CA)

Job DescriptionJob Description

Who are we?

360 Behavioral Health provides exceptional care for individuals with autism and developmental delays. With over 30 years of expertise, we are a leading authority in ABA-based behavioral health services. Founded by a husband-and-wife team, our mission is to transform lives through a comprehensive range of services, including Applied Behavior Analysis, personal assistance, and respite. Our qualified clinicians use evidence-based practices and personalized treatment plans to improve outcomes for individuals with autism and their families. As one of the top ABA services providers in the United States and a certified Great Place to Work, our commitment and dedication continue to drive our exceptional care.

What would this role do?

The Supervisor, Systems and Onboarding Operations plays a critical role in supporting an exceptional candidate experience and ensuring the smooth and accurate execution of HR operations. This role oversees key HR systems and manages the background check process for new hires, ensuring it is efficient, compliant, and positively reflects 360BH’s brand.

What we offer (We like to get right to it!)

• Competitive compensation (we value transparency): $68,640 - $75K/ annually
• Student loan repayment assistance for eligible roles
• Bonus program(s) for eligible roles
• Career development and advancement opportunities
• Flexible scheduling
• Great and fun company culture
• Expansive Health, Vision, and Dental plans for our full-time partners
• 401(K) retirement savings program
• Mileage and phone reimbursement
• And so much more!

Role Responsibilities (Here’s what it takes)

• In collaboration with the SDPOST, oversee daily operations of core HR systems (HRIS), including system configuration, user access, data integrity, data updates, and reporting
• Partner with SDPOST, IT and vendors to troubleshoot issues, support system upgrades, and implement process improvements
• Conduct regular audits to ensure accurate employee data, compliance with internal controls, and alignment with regulatory requirements
• Create and manage standardized reporting to support business needs across the partner lifecycle
• Oversee the execution of all background check processes, ensuring timeliness, accuracy, and compliance with federal, state, and organizational standards
• Partner with third-party background screening vendors and address any delays or escalations
• Lead and develop a team of onboarding administrators, providing day-to-day supervision, coaching, and performance feedback
• Establish clear workflows and service-level expectations for processing candidates efficiently through the background check and clearance process

Must Haves (Yes, we have needs!)

• Bachelor’s degree in human resources, business, or a related field, or equivalent related
• experience.
• 3–5 years of experience in HR operations or onboarding
• Strong working knowledge of HRIS systems (e.g., Workday, ADP, UKG)
• Experience with background check processes and third-party screening vendors
• Excellent communication, organizational, and leadership skills
• Ability to manage competing priorities and meet deadlines in a fast-paced environment
• Excellent cross-functional collaboration, and communication skills
• Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
• Passion for the ABA field and a commitment to supporting children and families
• Please note: If hired all of 360 Behavioral Health’s opportunities are subject to a thorough background check upon acceptance of the role.
• Experience in a high-volume or multi-location hiring environment

360 Behavioral Health is an equal opportunity employer. If anyone is unable to fully access any portion of the 360 Behavioral Health on-line system, we are committed to providing reasonable accommodations.  Please contact us at 855-360-4437 for assistance.

EEO/Minorities//Disabled/Veterans 

Our organization is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or , please send an e-mail to benefits360hr@360bhmail.com to let us know the nature of your request.  For more EEO information about applicant rights click here.

Americans With Disabilities Act

360 Behavioral Health, does not discriminate on the basis of in its services, programs, or activities. Employment: 360 Behavioral Health does not discriminate based on in its hiring or employment practices and complies with the ADA title I employment regulations. Effective Communication: 360 Behavioral Health will, upon request, provide auxiliary aids and services leading to effective communication for people with disabilities, including qualified sign interpreters, assistive listening devices, documents in Braille, and other ways of making communications accessible to people who have speech, hearing, or vision impairments. Modifications to Policies and Procedures: 360 Behavioral Health, will make reasonable modifications to policies and procedures to ensure that people with disabilities have an equal opportunity to enjoy programs, services, and activities. For example, people with service animals are welcomed in 360 Behavioral Health offices, even where pets and other animals are prohibited. Requests: To request an auxiliary aid or service for effective communication, or a modification of policies or procedures contact [ADA Coordinator name and contact information] as soon as possible, preferably 30 days after the activity or event. For inquiries, please contact us at benefits360hr@360bhmail.com