SUPERVISOR OF FOOD SERVICES

Job DescriptionJob Description

SUPERVISOR OF FOOD SERVICES

POSITION SUMMARY:

The Supervisor of Food Services is responsible for overseeing the daily food service operations and management within the agency. The position ensures the timely preparation and delivery of safe and nutritious meals in accordance with budgetary and regulatory guidelines, dietary standards, and organizational policies. This role supervises food service staff and supports staff performance. The Supervisor maintains inventory and supports the overall mission of delivering quality food services for the entire agency.

POSITION STATUS: Exempt

TECHNOLOGIES: Microsoft Office Suite, Electronic Health Record System Platform (Carelogic), Scheduling Platform (ADP Workforce Management), Online Trainings Platform (ADP Workforce Now)

Accountable and responsible for the following results:

• Supervise and coordinate the daily activities of food service staff, ensuring all staff adhere to the food safety, service standards, and operational procedures.
• Monitor the kitchen and dining areas for cleanliness, sanitation, and organization.
• Assist with staff scheduling and ensure adequate coverage; provide cooking support when necessary.
• Maintain inventory of food and supplies; assist with ordering and receiving deliveries.
• Collaborate with dietitians and management to plan menus that meet nutritional guidelines and expectations.
• Monitor food costs, minimize waste, and adhere to budget guidelines.
• Support the dietary needs of all agency departments, including special diet orders, supplies, and requests.
• Ensure compliance with all local, state, and federal food safety regulations.
• Participate in inspections and audits; implement corrective actions as needed.
• Implements Continuous Quality Improvement (CQI) and Utilization Review (UR) studies within the department to ensure quality food service delivery.
• Other duties as assigned.
• Provide support to dietary staff to ensure dietary needs of agency are adequately met.
• Maintains all required agency training requirements and certifications.
• Maintains appropriate personal boundaries with people, clients and families served at The Children's Center of Hamden. Adheres to The Children’s Center of Hamden’s Boundary Code of Ethics.
• Is aware of the Policy and Procedure Manuals and can access information as needed.
• Demonstrates effort to promote the agency Policy by:
  1. Identifying inequities and bias and appropriately raising concerns.
  2. Interacting with others respectfully.
  3. Respecting the experiences of individuals who do not share your , , , , or any other relevant quality.
• Maintains care, welfare, safety, and security of the children by reporting conditions which are or could be considered safety hazards.

High school diploma or GED required; Associate’s degree in Culinary Arts, Hospitality, or related field . Knowledge of nutrition and state health codes.

Minimum of 3-5 years’ experience in food service in a supervisory or lead role.

ServSafe Certification required.

While performing the duties of this job, the employee is regularly required to perform the following essential job functions:

Light lifting (<20 lbs.) Standing Sitting Seeing

Moderate lifting (20 – 50 lbs.) Reaching Walking Hearing

Heavy lifting (>50 lbs) Bending Climbing Talking

Driving Repetitive Motion Push/Pulling

Other, specify:

The work environment is primarily representative of those an employee encounters while performing the essential functions of the job.

Potential exposure to waste and bodily fluids

Potential allergenic and/or irritant conditions

• Values/Ethics: Ability to act with integrity and respect in personal and organizational practices, treating all people equitably including respecting professional, ethical and people values.
• Communication: Ability to write and speak clearly and succinctly in a variety of communication settings; can get messages across that have the desired effect.
• Conflict Resolution: Facilitating the prevention and/or resolution of conflict while preserving working relationships while maintaining composure.
• Organization: Ability to manage multiple projects; determine project urgency, uses goals to guide actions; organizes and schedules task effectively.
• Teamwork: Readily sharing information, knowledge, and personal strengths. Seek to understand and build on differing perspectives of others to enhance team efficiency and quality outcomes.
• Computer: Ability to use computers and other forms of technology. Ability to learn required office software products.

• Decision Making/Decisiveness: Making and taking responsibility for and demonstrating commitment to appropriate decisions in a timely manner. Ensuring that decisions are made based on policies, rules and organizational directives and solving emerging problems.
• Leadership: Creating a working environment that promotes and encourages team members' participation to attain common and individual objectives. Leading by example.
• Project Management: The discipline of planning, organizing, and managing resources to bring about the successful completion of a specific project.
• Strategic Thinking: Innovating through analysis of issues and trends and how these link to responsibilities, capabilities, and potential of the organization.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.