Staffing Program Manager
Job DescriptionJob Description
Program Manager – Dedicated Client Partnership
Schedule: M-F 7am-4pm CST
We offer weekly pay and great benefits!
About the Role
We’re seeking a Program Manager to work exclusively with one of our major clients. In this role, you’ll be the on-site liaison responsible for managing daily workforce operations, staffing needs, and client relationships. You’ll ensure exceptional service, build long-term partnerships, and lead efforts that keep both the client and employees engaged and successful.
What You’ll Do
- Serve as the primary on-site liaison for a major client, overseeing workforce operations and staffing needs
- Provide exceptional service by matching qualified employees to client requirements
- Build and maintain strong relationships with client stakeholders to ensure satisfaction and long-term partnership
- Foster positive, respectful relationships with the temporary workforce to boost morale, engagement, and retention
- Lead, coach, and supervise on-site staffing specialists (as applicable)
- Manage employee attendance and resolve related issues
- Support and process workers’ compensation claims in coordination with HR
- Perform administrative duties such as background checks, I-9 verification, and E-Verify compliance
- Reconcile invoices from vendors and ensure billing accuracy
- Maintain organized records and support audits or reporting requirements
- Collaborate with internal teams to deliver high-quality staffing solutions
- Provide regular reporting, insights, and recommendations to support client success
- Perform other duties as assigned to support both client operations and employee satisfaction
What Success Looks Like
- A well-managed workforce program that consistently meets client expectations
- A trusted, long-term partnership with our client
- High levels of employee engagement, retention, and performance
- Accurate program management, reporting, and compliance
- Growth opportunities identified and delivered within the client’s organization