Sr. System Engineer (BMC Helix Control M and Fortra GlobalScape) in Des Moines

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Job DescriptionJob Description

Job Summary

The Sr. System Engineer conducts the day-to-day administration and support of various platforms and applications. In this role, the Sr. System Engineer will be responsible for implementation, configuration, maintenance, monitoring, and performance of on-prem and cloud-based platforms and applications. Additionally, the Sr. System Engineer will review, test, and deploy software and application updates.

Duties & Responsibilities

• Provide full range of administration and support duties for applications, servers, and platforms.
• Manage on-prem and cloud server environments in accordance with company security guidelines
• Define and update documentation for new and existing applications and systems architectures
• Define and perform lifecycle maintenance plans for production software and related equipment
• Work with Project Managers to develop project scopes, estimates, milestones, and timelines for infrastructure initiatives.
• Provide technical assistance and mentoring to team members to increase skill set and understanding
• Research, identify, and evaluate new products, equipment, processes and services to support IT efficiency and business growth

Experience & Education Requirements

• Bachelor's Degree ( emphasis in technology, engineering, or math related field) or equivalent experience
• 4-7 years of experience in administration of systems, applications, and platforms
• Experience with BMC Helix Control M and Fortra GlobalScape
• Experience with SOA applications and cloud-based services
• Experience with performance, tuning, and troubleshooting
• Experience automating, scripting, and streamlining processes

Requirements

• Experience working within an IT organization in the financial services industry
• Experience using PowerShell to manage Windows Servers and applications
• Expertise in managing and troubleshooting servers on a Microsoft Windows network
• System and Cloud Certification, preferably Azure
• Experience in distributed data center model
• Experience with automated monitoring tools
• Experience with collaboration software

Knowledge, Skills & Abilities

• Knowledge of ITIL and Industry best practices
• Strong organizational, communication, and time management skills
• Interpersonal and presentation skills for interacting with team members and business units
• Analytical, problem solving, and decision-making skills
• Provide technical expertise on assigned projects and complex issues.
• Interact and coordinate professionally with vendors, suppliers, distributors and contract consultants
• Ability to work in a team environment as well as develop and mentor employees
• Strong technical documentation ability
• Perform other functions, duties and projects as assigned
• Regular and punctual attendance
• Some travel required (less than 5%)
• After hours and weekends on-call responsibilities (on a rotating basis, shared with other teammates)

Other Requirements

• This position primarily involves sedentary work, requiring long periods of sitting, regular use of a computer, and occasional standing or walking, with reasonable accommodations available.
• Perform other functions, duties and projects as assigned
• Regular and punctual attendance
• Ability to travel up to 10% of the time

#LI-MB1 #LI-Remote

Additional Information

Work Environments

F&G believes in an employee-centric flexible environment, which is why we offer the ability for in-office, hybrid and remote work arrangements. During the hiring process, you'll work with your leader to decide what works best for your role.

F&G complies with federal and state laws and makes reasonable accommodations for applicants and candidates with disabilities, unless such accommodation would cause an undue hardship for F&G. If reasonable accommodation is needed to participate in the job application or interview process, please contact talentacquisition@fglife.com.

Join our employee-centric hybrid work environment: F&G Careers

About F&G

Since 1959, Fidelity & Guaranty Life Insurance Company (F&G) has offered annuity and life insurance products to those who are seeking security in retirement and protection during life's unexpected events.

As a Top Workplace1, an Iowa Top Workplace2 and a proud equal opportunity employer, F&G team members are empowered, collaborative, dynamic and authentic. We believe that by embracing these values, we will continue to build and strengthen the company while continuing to be a great place to work.

1Top Workplaces USA 2022 – 2023

2Des Moines Register Top Workplaces 2018 – 2022

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