Sr Support Specialist & Quality Control Lead

Job DescriptionJob DescriptionDescription:

Empire Technological Group Limited dba Aruze Gaming Global is looking to add a Senior Support Specialist & Quality Control Lead to our team!

Las Vegas

Responsibilities:

• Design and implement an effective Quality Management System
• Continuously improving manufacturing policies, processes, and procedures.
• Design, implement and track Quality Metrics across the Supply Chain.
• Driving continuous quality improvement projects across the Supply Chain – Suppliers, Production, and Field.
• Investigate the root causes of defects and drive solutions to resolve quality issues.
• Participate in New Product Introduction to ensure “Right the First Time” quality for new products. Partner with Design to ensure exceptional quality for new Products.
• Review and analyze customer feedback to understand their expectations and demands regarding products and services.
• Report on product or service quality at every stage of production, highlighting areas of improvement.
• Analyze and drive improvements in materials provided by suppliers to maintain overall quality standards.
• Other duties as requested and /or assigned.

Skills / Abilities:

• Education: A bachelor's degree in a relevant field, such as engineering or business administration .
• Lean Six Sigma Black Belt .
• Experience: 7-10 years of experience in quality assurance or a related role.
• Skills: Strong analytical, communication, and leadership skills.
• Knowledge: In-depth knowledge of quality techniques and trends.
• Interpersonal skills: The ability to positively influence others and be a great team player.

To learn more about us and quick response on applications Please visit our website:Please visit Home - Aruze Gaming (aruzeglobal.com) / to learn more about Empire Technological Group!
Benefits: 401(k) Medical, Dental, Vision Life insurance Paid Time OffDisability Insurance Schedule: 8-hour shift Job Type: Full-time
Empire Technological Group Limited dba Aruze Gaming Global is an equal opportunity employer. We celebrate and are committed to creating an inclusive environment for all employees. Requirements: