Sr. Outreach Account Manager, Energy Efficiency
Sr. Outreach Account Manager, Energy Efficiency
Ready to make a difference? As a Senior Outreach Account Manager you will support commercial utility programs, working closely with the client and ICF's implementation team to bring energy efficiency and cost savings to their customers, including multifamily and large commercial customers in the New Jersey market. The ideal candidate is a sales professional with a deep understanding of energy efficiency and energy management with a strong track record of building relationships, closing deals and excellent communication skills.
A Senior Outreach Account Manager will gain exposure to various types of energy efficiency projects and provide account management, trade ally/service provider management, and other technical services for a utility energy efficiency program and their stakeholders. In this role, you would be responsible for building strategic relationships with Commercial and Multifamily stakeholders, identifying and pre-qualifying eligible projects, support program events, and act as a liaison between customer and the program.
Why you will love working here:
Quality of life: Flexible workplace arrangements, work-life balance
Investment of the community: Donation matching, volunteer opportunities
Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan
And many, many more
What you will be doing:
Develop partnerships with utility customers, including property management firms, commercial real estate associations and housing authorities
Coordinate with Implementation teams and utility account managers on prospect lists and project pipeline creation
Identify and cultivate potential clients through proactive outreach, cold calling, and leveraging networking opportunities
Provide regular feedback to internal teams on market trends, customer needs, and project development opportunities
Educate potential participants on program offerings
Drive the sales process from initial engagement through closing, ensuring a clear mutual action plan is in place at every stage
Ability to understand and discuss complex financial matters
Position yourself as a trusted advisor, helping customers navigate the complexities of the available utility programs and maximizing the value of existing offerings
Develop and present customized energy efficiency solutions, showcasing how available utility offerings can address specific pain points and improve operational efficiency
Address customers concerns and objections, with a focus on closing sales and achieving revenue goals
Attend trade shows, conferences, and other events to promote and represent the program offerings
Stay informed on industry news, updates, and trends
Meet or exceed quarterly and annual sales targets, accurately forecasting sales activities and outcomes
Maintain up-to-date records of all sales activities in the CRM, ensuring data integrity and consistency across the sales pipeline
Develop & deliver compelling PowerPoint presentations that provide an overview on the Program(s) to senior stakeholders
Must have a reliable vehicle for local travel. Requirements are between 20% to 75% of the time. (reimbursement for mileage provided)
What we need you to have (minimum qualifications):
Bachelor's degree in Business, Environmental Science, Engineering, or a related field (candidates can substitute one year of experience for each year of education)
5+ years of professional experience, with a strong preference for backgrounds in utilities, energy efficiency, or commercial and industrial (C&I) sectors
Must possess a valid driver's license and successfully pass a Motor Vehicle Records (MVR) check
Must be based in New Jersey
What we would like you to have:
Experience and knowledge of Commercial Energy efficiency in NJ
Experience in the energy industry (retail gas and/or electricity, sustainability, solar, demand response, etc.)
Experience in B2B outside sales
Experience working in or managing a trade ally/service provider network
Certified Energy Manager or BPI credentials
Excellent communication, negotiation, and presentation skills
Ability to work independently and as part of a collaborative team
Working at ICF
ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.