Sr. Network Operations Engineer
Job DescriptionJob Description
Title: Sr. Network Operations Engineer
Location: Tulsa, Oklahoma
Salary: $120k - $140k / year, FTE exempt
No sponsorship available
Benefits:
- health insurance
- insurance
- life insurance
- retirement plans (like a 401(k))
- paid time off (PTO) including vacation and sick days
Job Decripition:
Day-to-Day Responsibilities
1. Technical Leadership (35%)
· Mentor and train IT staff, provide on-the-job training.
· Lead incident, change, and problem management processes.
· Stay current on emerging network and automation technologies.
· Drive process improvements to increase business value.
2. Infrastructure Lifecycle Management (25%)
· Partner with engineering/architecture on network design and strategy.
· Review designs for maintainability and alignment with business needs.
· Conduct technical research for hardware/software upgrades.
· Act as technical advisor on all network, firewall, and voice services.
3. Network Operations & Optimization (20%)
· Oversee daily operations and act as escalation point for complex issues.
· Review/test disaster recovery plans for network services.
· Document troubleshooting processes and provide procedural guides.
· Monitor and tune systems for uptime and performance.
4. Capacity Planning & Analysis (15%)
· Use monitoring tools to analyze performance, establish baselines, and forecast capacity needs.
· Manage service provider SLAs and vendor relationships.
· Track performance trends and flag potential service delivery issues.
5. Project Leadership (5%)
· Provide operational requirements and risk input for IT projects.
· Ensure network solutions meet operational standards.
· Support implementation planning and transition to operations.
Must-Haves
Education & Certifications
- Associate’s degree in technology or equivalent experience.
- Cisco CCNA and CCNP (current or expired).
Experience
- 8+ years in networking (Cisco-based environments).
- 4+ years supporting VoIP technologies.