Sr Business Systems Analyst
Job DescriptionJob Description
Responsible for the collection, definition, and documentation of requirements for projects across the Product Engineering portfolio of products.
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Candidate must possess excellent technical, communication, organizational, and analytical skills, along with the ability to work well in both a technical and business environment.
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Experience releasing software in an agile environment is required.
Principal Duties Responsibilities:
- Defining current and to-be states within systems, organizational processes or marketing websites, including user interface/user experience components, data governance, workflows, upstream/downstream interfaces and impact and requirements development.
- Implement advanced strategies for gathering, defining, reviewing and analyzing user development and testing requirements.
- Create user stories, acceptance criteria and process models to supporting business requirements.
- Coordinate requirements walk-through and sign-offs with stakeholders to ensure that documentation accurately portrays business needs.
- Work as a liaison among business and technical stakeholders to elicit, analyze, communicate, and validate requirements for changes to business processes, policies, information, and information systems.
- Work with Quality Assurance to ensure appropriate test plans are developed. Assist with testing efforts as required.
- Strong Comprehension and Communication Skills
- Ability to actively listen during discussions and accurately summarize or paraphrase key points.
- Demonstrates clear, concise, and effective communication in both verbal and written formats with stakeholders and technical partners.
- Support communication and UAT to prepare business users for process or system changes.
- Technical and Data Analysis
- Ability to evaluate data flows, integrations, and dependencies across systems to ensure scalability and maintainability.
- Backlog Prioritization Support
- Partner with Product Owners/Managers to refine user stories, prioritize requirements, and ensure alignment to business value.
- Metrics Continuous Feedback
- Track solution effectiveness post-implementation and recommend improvements.
- Effective Note-Taking and Documentation
- Capable of capturing accurate, detailed meeting notes and action items for follow-up.
- Stakeholder and Cross-Functional Collaboration
- Communicates effectively and professionally with both business and IT partners to align on requirements, exClienttations, and deliverables.
- Facilitate resolution of conflicting stakeholder needs, balancing short-term fixes with long-term strategy.
- Analytical Thinking and Action-Oriented
- Able to interpret business and technical communications to identify required actions, deliverables, and next steps.
- Dependability and Time Management
- Consistently meets deadlines and follows through on commitments without frequent reminders or supervision.
- Availability and Responsiveness
- Maintains regular availability during core business hours and is responsive to team needs and communications.
- Proactive Inquiry and Clarification
- Asks relevant and thoughtful questions to fully understand the context and objectives of discussions, minimizing repetitive follow-ups.
- Attention to Detail
- Demonstrates accuracy and thoroughness in work, minimizing errors or overlooked items.
- Big Picture Understanding
- Understands how individual tasks contribute to broader business objectives and demonstrates strategic awareness.
- Retention and Application of Information
- Effectively absorbs and applies feedback or guidance without repeated clarification on the same topics.
- Integrity and Professionalism
- Conducts work with honesty, transparency, and accountability in all professional interactions
Knowledge, Skills and Abilities, Competencies - Minimum 5+ years related experience.
- Strong contributor in defining roadmaps, lifecycle and analysis of a product or functional area.
- Advanced quantitative and qualitative analytical skills, problem solving and research skills.
- Experience in performing product analysis, user study, competitive study, a/b testing, and arriving at product roadmap and feature recommendations.
- Effective communication skills for writing reports/proposals and delivering presentations; ability to work independently and lead others during projects; in-depth knowledge of the business practices and processes; proficiency with spreadsheets and data base software; as normally obtained through a related bachelor's degree and/or relevant work experience.
- Extremely high attention to detail and an eagerness to optimize, scale and enrich our systems and processes.
- Deep understanding and experience in working with the agile engineering process.
- Ability to seek early feedback from engineering/QA teams business stakeholders and adjust the product requirements accordingly.
- Excellent written and verbal communication skills.
- Ability to react, analyze and adapt to customer and user needs.
- Ability to collaborate and develop positive relationships with all cross-functional areas within.
Qualifications:
Education and Experience: Minimum
•& BS in Engineering, related field or equivalent work experience.
Education and Experience:
•MS in the Engineering field or MBA.