Sr Business Systems Analyst

Job DescriptionJob Description

Responsible for the collection, definition, and documentation of requirements for projects across the Product Engineering portfolio of products.

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Candidate must possess excellent technical, communication, organizational, and analytical skills, along with the ability to work well in both a technical and business environment.

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Experience releasing software in an agile environment is required.

Principal Duties Responsibilities:

• Defining current and to-be states within systems, organizational processes or marketing websites, including user interface/user experience components, data governance, workflows, upstream/downstream interfaces and impact and requirements development.
• Implement advanced strategies for gathering, defining, reviewing and analyzing user development and testing requirements.
• Create user stories, acceptance criteria and process models to supporting business requirements.
• Coordinate requirements walk-through and sign-offs with stakeholders to ensure that documentation accurately portrays business needs.
• Work as a liaison among business and technical stakeholders to elicit, analyze, communicate, and validate requirements for changes to business processes, policies, information, and information systems.
• Work with Quality Assurance to ensure appropriate test plans are developed. Assist with testing efforts as required.
• Strong Comprehension and Communication Skills
• Ability to actively listen during discussions and accurately summarize or paraphrase key points.
• Demonstrates clear, concise, and effective communication in both verbal and written formats with stakeholders and technical partners.
• Support communication and UAT to prepare business users for process or system changes.
• Technical and Data Analysis
• Ability to evaluate data flows, integrations, and dependencies across systems to ensure scalability and maintainability.
• Backlog Prioritization Support
• Partner with Product Owners/Managers to refine user stories, prioritize requirements, and ensure alignment to business value.
• Metrics Continuous Feedback
• Track solution effectiveness post-implementation and recommend improvements.
• Effective Note-Taking and Documentation
• Capable of capturing accurate, detailed meeting notes and action items for follow-up.
• Stakeholder and Cross-Functional Collaboration
• Communicates effectively and professionally with both business and IT partners to align on requirements, exClienttations, and deliverables.
• Facilitate resolution of conflicting stakeholder needs, balancing short-term fixes with long-term strategy.
• Analytical Thinking and Action-Oriented
• Able to interpret business and technical communications to identify required actions, deliverables, and next steps.
• Dependability and Time Management
• Consistently meets deadlines and follows through on commitments without frequent reminders or supervision.
• Availability and Responsiveness
• Maintains regular availability during core business hours and is responsive to team needs and communications.
• Proactive Inquiry and Clarification
• Asks relevant and thoughtful questions to fully understand the context and objectives of discussions, minimizing repetitive follow-ups.
• Attention to Detail
• Demonstrates accuracy and thoroughness in work, minimizing errors or overlooked items.
• Big Picture Understanding
• Understands how individual tasks contribute to broader business objectives and demonstrates strategic awareness.
• Retention and Application of Information
• Effectively absorbs and applies feedback or guidance without repeated clarification on the same topics.
• Integrity and Professionalism
• Conducts work with honesty, transparency, and accountability in all professional interactions
  
  Knowledge, Skills and Abilities, Competencies
• Minimum 5+ years related experience.
• Strong contributor in defining roadmaps, lifecycle and analysis of a product or functional area.
• Advanced quantitative and qualitative analytical skills, problem solving and research skills.
• Experience in performing product analysis, user study, competitive study, a/b testing, and arriving at product roadmap and feature recommendations.
• Effective communication skills for writing reports/proposals and delivering presentations; ability to work independently and lead others during projects; in-depth knowledge of the business practices and processes; proficiency with spreadsheets and data base software; as normally obtained through a related bachelor's degree and/or relevant work experience.
• Extremely high attention to detail and an eagerness to optimize, scale and enrich our systems and processes.
• Deep understanding and experience in working with the agile engineering process.
• Ability to seek early feedback from engineering/QA teams business stakeholders and adjust the product requirements accordingly.
• Excellent written and verbal communication skills.
• Ability to react, analyze and adapt to customer and user needs.
• Ability to collaborate and develop positive relationships with all cross-functional areas within.
  
  Qualifications:
  Education and Experience: Minimum
  •& BS in Engineering, related field or equivalent work experience.
  Education and Experience:
  •MS in the Engineering field or MBA.