Skip to main content

Solutions Architect: III (Senior)

Job DescriptionJob Description

Solutions Architect: III (Senior)

Location: Quincy, MA 02169

Description:

  • As a Solution Architect for Consumer Banking and Channels Architecture utilizes his/her expertise to recommend operational strategies and plans for the Solutions Architecture function with direct impact on company and IT results.
  • S/he manages most strategic Consumer Banking Architecture accounts and communicates with senior leadership on matters of strategic importance; influencing business decision made by leadership.
  • In addition, s/he evaluates and takes in care of the compliance with the organization's technology standards and works with internal business groups on implementation opportunities, challenges, and requirements of various applications.


Responsibilities:

  • Strong ongoing relationships with key business partners and managers within each business segments
  • Builds and maintains relationships and trust with key business stakeholders to understand business strategy and future needs
  • Communicates monthly updates and produces presentations to senior management on matters of strategic importance to the department
  • Communicates with senior leadership on matters of strategic importance
  • Consults with architecture and technical teams on systems design and implementation, helping to grow and develop the current retail business processes and technology implementations
  • Consults with senior leadership and IT leaders to develop project scopes and business cases that meet both business and IT strategies and roadmaps
  • Consults with the Architecture & IT teams to develop blueprints and roadmaps needed to achieve appropriate balance between IT efficiency and business innovation, allowing individual business units to innovate safely in their pursuit of competitive advantage
  • Continually communicates and builds consensus with IT and business partners
  • Develops and implements new Architecture products, processes, standards of operational plans that will impact the achievement of functional standards and principles throughout the organization.
  • Improves efficiencies by identifying cost saving projects and opportunities for the corporate business lines
  • Influences business decisions made by leadership
  • Leads, guides, and mentors' best practices, design standards, and implementation strategies
  • Candidate will perform comprehensive discovery analysis and definition of client issues and documents implementation in the form of a technical ("blue print") solution.
  • Determine how products and services could be designed or modified to suit the commercial banking needs
  • Act as a liaison between Business Units and Consumer Banking IT during design, development, testing, deployment, and ongoing maintenance phases, throughout the entire life cycle of the product.
  • Complete current state analysis, requirements gathering, and documentation.
  • Combine exceptional interpersonal skills, technical aptitude and creative thinking to consult with prospective and existing clients to understand their business needs, map those needs to Santander solutions, requirements.


Duration:

  • Possibility of extensions and/or full-time employment


Location:

  • Hybrid position in Boston, MA Quincy Office
  • 2-3 days a week onsite
  • Not open to fully remote candidates


Must Have Skills:

  • 10 years of experience with 7+ years acting in solution architecture position
  • Solution Architect and Digital Banking experience
  • Experience working with applications with significant traffic like, AWS, APIs, Events (Kafka / MQ / Event Bridge), ReactJS / Java
  • Restful APIs, API-led design
  • Banking functional concepts: Customer Authentication, IVR, Banking Customer Service Call Center, Payments
  • Integration design experience
  • Create logical/functional architecture diagram, create integration by use case sequence diagram
  • Cybersecurity concepts: MFA, best practices, encryption standards, device biometrics
  • Cybersecurity risk assessment
  • AWS / Genesys Cloud or IVR Services / Security best practices / Microsoft Dynamics / Oracle / Events (MQ / Kafka) / Java
  • Excellent communication, team player, proactive
  • Demonstrated experience of tightly collaboration with Business owners
  • Demonstrated experience of tightly collaboration with technical owners


Plusses:

  • Fluency in Spanish is not required but nice to have


Rounds of Interviews:

  • 2 Rounds

 

Company DescriptionCrossword is built on a foundation of entrepreneurship and fueled by an innate drive toward expansion, innovation, and creativity. We encourage out-of-the-box thinking and welcome individuality with open arms. Each member of our team brings a unique skillset and point of view, and we empower each other to maximize our collective thinking.

At our core, Crossword is a family. We foster an empathetic, open environment based on trust and mutual respect. Our priority will always be nurturing internal and external relationships – we support each other through hardships and celebrate our victories. We believe in acting with compassion, consideration, and a charitable spirit in all of our endeavors. This philosophy contributes to our high retention rates of employees and clients.Company DescriptionCrossword is built on a foundation of entrepreneurship and fueled by an innate drive toward expansion, innovation, and creativity. We encourage out-of-the-box thinking and welcome individuality with open arms. Each member of our team brings a unique skillset and point of view, and we empower each other to maximize our collective thinking.\r\n\r\nAt our core, Crossword is a family. We foster an empathetic, open environment based on trust and mutual respect. Our priority will always be nurturing internal and external relationships – we support each other through hardships and celebrate our victories. We believe in acting with compassion, consideration, and a charitable spirit in all of our endeavors. This philosophy contributes to our high retention rates of employees and clients.

Solutions Architect: III (Senior)

Quincy, MA
Full time

Published on 08/29/2025

Share this job now