Software Engineering Manager (On-Site)

Job DescriptionJob Description

Job Summary:

Leads a team of developers and a social media coordinator to design, build, and support web and software applications. Balances team management with hands-on advanced development work. Works closely with customer departments to deliver user-friendly, secure, and effective digital solutions that meet the organization’s needs.

Duties and Responsibilities:

Team Management:

• Manage all team members in group aspects including:
  • Personnel Time Management and Performance Reviews
  • Project scheduling and resource management
  • Setting expectations of personnel in regard to time and tasks
  • Team Conflict Resolution
  • Team Communication
  • Project Delegation and Monitoring
  • Accepting and providing feedback to and from team members.
  • Budgeting management for application group software tools.
  • Maintain task backup strategies for personnel responsibility overlap.
  • Builds and maintains successful relationships with internal technical groups and customer departments.

Applications Management:

• Manage Application Projects including:
  • Monthly and Yearly project reporting and planning
  • Monitor and communicate about ongoing projects relating to social media, applications development, or other projects as prescribed
  • Assists in planning, outlining and documenting of:
    • Web Design process and procedures.
    • Software development process and procedures.
    • Application user guides.
    • Application white pages (technical papers).
  • Maintains communication with other DIS groups and customer departments through application lifecycle.
  • Manage implementation of application rollouts and releases.
    
• Works with Support Liaison in strategizing with clients about:
  • Software patches and upgrades.
  • Documentation updates and changes.
  • Customer requirements and requests.
  • Technical requirements to satisfy software updates and/or requests.

Applications Development

• Actively develop software applications for customer and office use alongside Software Engineer(s).
  • Experience in the following development stacks:
    • C# and .Net Frameworks
    • HTML and CSS
    • Vue.Js with .net Frameworks.
    • T-SQL
    • Microsoft Access
    • Microsoft Power Apps
    • Powershell and/or Python scripting
  • Experience in application development testing and debugging both manual and automated.
  • Experience in application code and data backup solutions like Git and SQL backup procedures.
  • Work within software lifecycles to provide stable, reliable, and functional applications to meet customer demands.

Education and Experience:

• Bachelor's Degree

Technical experience:

• (5+) Years in the following :
  • C# (ASP.Net)
  • HTML
  • CSS
  • Visual Basic for Applications
  • .net Frameworks
  • .net Core Frameworks
  • TSQL for Sql Server
  • Javascript and JS Framework such as (Vue.js)
  • Powershell
  • XML
    
• (10+) Years in the following disciplines:
  • Server Administration
  • MS Active Directory Administration
  • In Depth MS Office Knowledge (Word, Excel, Access, Outlook)
  • Software debugging and diagnosis
  • Large scale software distribution
  • Application and Database design
  • IIS Administration
  • Technical writing for both User and Technical guides.
  • Data Backup and Restoration

Management Experience:

• (10+) Years experience in employee management including:
  • Interviewing and Hiring
  • Onboarding new employees
  • Training new employees
  • Conflict resolution
  • Project Management
  • Team Cohesion exercises

Customer Support:

• (10+) Years experience in client/customer support including:
  • Meeting in person to build customer relationships and promote overall support.
  • Remote Diagnosis of technical issues.
  • Adherence to agreed upon deadlines for projects.
  • Advance customer expectations about products and support strategies.
  • Guide customers to necessary tools and/or personnel for issue resolution
  • Assist and advise customers in technical compliance

Knowledge, Skills & Abilities:

• High and low level problem diagnosis. Whether on a project, software or employee level the ability to recognize the issue and start down a road of reconciliation.
• Ability to multitask in ever changing environment. The ability to adjust procedures and project models at a moment’s notice is required.
• Stay up to date with latest technologies in various aspects of the field including programming techniques, software design, network design and up to date tools.
• Can build relationships with customers and office staff to facilitate a beneficial work environment.
• Must be able to work both independently as well as with a team.

Work Environment:

• Office setting with a moderate noise level.
• The employee will work at an individual workstation, using a telephone and computer.

Physical Demands:

• Must be able to remain seated for extended periods.
• Regular use of a computer and other office machinery, such as printers and copy machines.
• Occasional movement around the office.
• Frequent communication via telephone.

Avenu Summary:

With the backing of four decades of public sector expertise and corporate capability, Avenu has successfully supported government services. Avenu was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.

Avenu is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Avenu offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.

Avenu offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.

Avenu is an Equal Opportunity Employer. Selection for a position will be made without regard to , , , , political affiliation, marital status, non-disqualifying physical handicap, and .