Site Reliability Engineer in United

Job Description

Required qualifications

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• 5+ years of experience in site reliability engineering, production engineering, DevOps, cloud infrastructure, systems engineering or a closely related role.

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• Strong software or automation skills in Python, Go, Java, Bash or a comparable , with experience producing maintainable operational code.

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• Hands-on experience operating distributed production systems in a public cloud environment and troubleshooting across application, infrastructure, network and device-integration layers.

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• Experience with Google Cloud Platform, Oracle Cloud Infrastructure and production Kubernetes environments.

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• Experience with infrastructure as code and delivery tooling such as Terraform, Helm, Git-based CI/CD and policy-as-code.

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• Strong Linux, containers and Kubernetes fundamentals, including deployment behavior, resource management, networking and failure diagnosis.

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• Strong troubleshooting & debugging skills in Kubernetes platforms.

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• Experience with modern observability practices and tools across metrics, logs, traces, alerting, dashboards and synthetic monitoring.

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• Familiarity with Prometheus, Grafana, OpenTelemetry or equivalent observability ecosystems.

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• Familiarity with Apache Pulsar or similar distributed messaging and streaming platforms handling requests from millions of devices.

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• Experience participating in an on-call rotation and responding effectively to high-severity, customer-impacting production incidents.

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• Working knowledge of SLOs, error budgets, capacity planning, resilience engineering, change safety and blameless incident learning.

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• Strong networking knowledge, including TCP/IP, DNS, DHCP, TLS, routing, NAT, load balancing and systematic packet- or session-level troubleshooting.

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• Clear communication, disciplined documentation and the ability to collaborate across NOC, cloud, DevOps, firmware and service-provider teams.

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• Bachelor’s degree in computer science, engineering or equivalent practical experience.

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qualifications

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• Experience supporting cloud-managed CPEs such as broadband gateways, routers, ONTs, Wi-Fi/mesh systems or similar edge devices in a service-provider environment.

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• Familiarity with TR-069/CWMP, TR-369/USP, TR-181 data models, ACS or USP controller platforms, device telemetry and remote lifecycle management.

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• Experience supporting messaging and streaming platforms such as Apache Pulsar or Kafka, APIs and highly available databases used in device-management control planes.

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• Understanding of access technologies such as GPON/XGS-PON, DOCSIS, Ethernet or fixed wireless and how CPE, ONTs and provider networks interact.

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• Experience with firmware rollout automation, canary or cohort deployments, fleet health analysis and safe rollback practices.

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• Experience building auto-remediation, safe self-service operations or internal reliability platforms.

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• Experience supporting multiple service-provider customers in a 24×7 telecommunications, broadband or managed-network environment.

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• Seniority Level

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Mid-Senior level

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• Employment Type

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Full-time

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• Job Functions

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• Information Technology

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• Skills

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• Python (Programming

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