Site Reliability Engineer - Azure

Job DescriptionJob Description

**No C2C for this role. Full-time/direct hire opportunity

Key Responsibilities

• Oversee the operation and health of production environments using Azure and IIS.
• Set up and configure monitoring tools like Azure Monitor and Application Insights.
• Incident Response:
• Serve as the first point of contact for production issues, ensuring rapid resolution and root cause analysis.
• Create runbooks and automated processes for common incidents.
• Performance and Scalability:
• Analyze and optimize the performance of IIS applications.
• Plan for capacity needs and ensure systems can handle growth.
• Deployment and Automation:
• Assist with production deployments, ensuring minimal downtime.
• Collaborate with DevOps teams to automate repetitive operational tasks.
• Monitoring and Alerting:
• Design and configure proactive alert notifications to detect and respond to system anomalies.
• Implement multi-channel alerting mechanisms (e.g., email, SMS, webhook).
• Design and implement monitoring strategies using Azure Application Insights.
• Configure application performance telemetry, logging, and diagnostics.
• Develop custom telemetry to meet unique application monitoring needs.
• Create and manage detailed Azure dashboards for real-time performance visualization.
• Customize dashboards to provide actionable insights for stakeholders.
• Documentation and Process Development:
• Develop and maintain operational documentation and best practices.
• Define and refine workflows and processes.
• Integration and Reporting:
• Integrate Application Insights with other Azure services (e.g., Azure Monitor, Log Analytics).
• Generate periodic reports and deliver insights on system performance trends.

Qualifications

Required Skills and Experience:

• Proven experience with Azure Application Insights and Azure Monitor.
• Hands-on expertise in creating custom dashboards and performance reports.
• Strong knowledge of alerting mechanisms and notification setup in Azure.
• Familiarity with telemetry data, application performance monitoring (APM), and diagnostics.
• Experience integrating Azure services (e.g., Log Analytics, Azure Monitor).
• Hands-on experience with IIS (Internet Information Services) for web application hosting.
• Familiarity with monitoring and logging tools.
• Solid understanding of production system workflows and incident management.

Skills:

• Experience with Azure DevOps pipelines and tools.
• Knowledge of scripting (e.g., PowerShell, Python) for automation.
• Familiarity with cloud cost optimization strategies.

Education and Certifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Relevant certifications a plus, such as:
• Microsoft Certified: Azure Administrator Associate.