Site Reliability Engineer in Austin

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Job DescriptionJob DescriptionAbout UsEagle Eye Networks is the global leader in cloud video surveillance, delivering cyber-secure, cloud-based video with artificial intelligence (AI) and analytics to make businesses more efficient and the world a safer place. The Eagle Eye Cloud VMS (video management system) is the only platform robust and flexible enough to power the future of video surveillance and intelligence. Eagle Eye is based in Austin, Texas, with offices in Amsterdam, Bangalore, and Tokyo. Learn more at een.com.SummaryAre you an SRE ready to grow your impact in a high-scale, cloud- environment? Eagle Eye Networks is hiring a Site Reliability Engineer to help ensure the reliability, performance, and automation of our global video surveillance platform.

As an SRE, you’ll collaborate with senior engineers to operate and improve infrastructure, contribute to observability and automation, and support deployments. This is a hands-on role for someone who enjoys solving systems problems, learning through collaboration, and gradually taking on greater ownership of platform reliability.

If you’re excited about infrastructure, thrive in a collaborative environment, and are eager to deepen your technical skills, this is the role for you.

Responsibilities

• Build and maintain reliable, automated infrastructure across private cloud environments.
• Participate in incident response, assisting with communication, troubleshooting, and follow-up actions.
• Contribute to efforts that reduce recurring issues and improve service availability and recovery.
• Apply and support best practices for observability, incident management, and production readiness.
• Collaborate on improvements to Infrastructure as Code and CI/CD tooling.
• Work with product and application teams to help define meaningful Service Level Indicators (SLIs) and Service Level Objectives (SLOs).
• Advocate for automation and efficiency in day-to-day operations.
• Contribute to reliability-focused projects and offer insights during architecture discussions when needed.
• Participate in the on-call rotation and help identify opportunities to improve its effectiveness.

Experience Must Have:

• 2+ years of experience as a Site Reliability Engineer (or related role).
• Strong experience managing Linux systems in production environments.
• Good working knowledge of Kubernetes or other container orchestration systems.
• Solid scripting abilities in such as Python or Bash; familiarity with Golang is a plus.
• Experience contributing to automation that reduces operational toil and improves reliability.
• Hands-on experience participating in incident response and contributing to root-cause analysis.
• Familiarity with observability tooling such as Prometheus/VictoriaMetrics and Grafana for metrics, alerting, and basic SLO/error-budget usage.
• Understanding of networking fundamentals and security best practices.
• Ability to identify reliability issues and assist in implementing scalable improvements.
• Experience participating in or improving on-call and alerting systems.

Nice to Have:

• Exposure to system performance tuning or capacity planning.
• Experience collaborating in cross-functional architecture or design discussions.
• Interest in growing toward technical leadership or mentorship over time.

Why work for Eagle Eye?
Eagle Eye Networks is an innovative, global start-up building the only platform powerful enough to support the future of video surveillance and security. Here your voice will be heard, and talent respected. We have proven leadership and financial backing of one of the world’s premier venture capital firms. The work we do is essential in today’s world, as our systems are used to protect the health, safety, and welfare of people and property around the world. Eagle Eye is a place where you can make a difference. Bring your passion, your drive, a roll-up- your- sleeves- and- get- it- done work ethic, and a collaborative mindset. Be ready to work hard and have fun. We also have great benefits and perks.

• Medical Benefits: We offer a competitive medical plan. Company offsets premiums.
• 100% paid employee dental and vision insurance.
• Taco Tuesdays: Like breakfast tacos? You’re at the right place, because weekly breakfast tacos are provided.
• 401k plan with company match!
• Weekly Lunch: Food is love. Especially when it is free.
• Snacks: You will never go hungry.
• Culture: Innovation drives our vibe.
• : We embrace our global presence, the diverse ideas and backgrounds of our team to improve our culture, our products and grow our people and our business.
• Unlimited PTO: We value our employees’ work/life balance and want you to spend the time off you need.

More About Eagle Eye Networks
Eagle Eye Networks is leveraging artificial intelligence on its true cloud platform to dramatically reshape the video surveillance and security industry. The Eagle Eye Cloud Video Management System (VMS) is a smart cloud video surveillance solution, purpose-built to help businesses improve safety, security, operations, and customer service. Tens of thousands of companies in more than 90 countries around the globe have moved their video surveillance to the cloud with Eagle Eye VMS. Customers, including multi-family residences, smart cities, schools, hospitals, hotels, logistics, restaurants, and retail shops trust Eagle Eye for actionable business intelligence and proactive security across multiple locations. The Eagle Eye VMS has strong APIs for the secure integration of third-party systems and works with thousands of industry cameras, so customers don’t have to “rip and replace” their existing infrastructure. Eagle Eye Cloud VMS is the only platform robust enough to power the future of video surveillance.

Eagle Eye Networks is an equal employment opportunity employer and values . Qualified candidates are considered for employment without regard to race, , , , , , age, military or veteran status, , or any other characteristic protected by applicable law.

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