SITE MANAGER in Baltimore

Job DescriptionJob Description

REPORTS TO: Clinical Director 

FLSA: Exempt 

About Us: 

Tuerk House is a non-profit behavioral health system that serves nearly 300 patients a day, regardless of their ability to pay, through an innovative, integrative model of care that encompasses all aspects of recovery. It opened its doors in 1970 in Baltimore, providing lifelong healing and recovery, transforming lives and giving hope to individuals, families, and communities. Tuerk House has also been awarded Joint Commission Accreditation, the gold standard of health care. Patients and families can have peace of mind knowing that we deliver quality, safe care!  

Join Tuerk House and make a meaningful impact on the lives of individuals and families seeking recovery and support! 

JOB SUMMARY/OBJECTIVE:  

This individual plans and conducts activities and counsels' clients on an individual and group basis. This individual is capable of performing independent and advanced work with clients within the program. He/she must demonstrate a working knowledge of the full continuum of care. In addition, this person must have a broad understanding of how a program operates and how each client moves along in the treatment system. The individual is responsible for oversight of the residential houses and supervision of the staff and operations. 

Work is performed in accordance with established regulations, policies and procedures, but employees are expected to exercise significant initiative and independent judgment in discharging duties. Work is reviewed by the Clinical Director through an evaluation of the completion of assignments as well as individual and group supervision. 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Keep records such as bio-psychosocial  assessments, evaluation and keep client case records current according to the established guidelines.
• Coordinate collection of urine samples ensuring that all protocols and chain of custody guidelines are followed.
• Work with social agencies and managed care organizations, hospitals, clinics, courts and gatekeepers in carrying out tasks of persons with chemical dependency and/or mental health problems.
• Provide, facilitate and supervise individual and group counseling in planning to meet the needs of clients and assist them in utilizing these resources.
• Prepare treatment plans and histories; write letters, make reports and maintain documentation on client treatment records.
• Encourage, reassure and give needed support; recommend educational and occupational training and/or possibilities for placement.
• Provide assessments and evaluations based on appropriate criteria.
• Attend, participate and when necessary, help facilitate special events such as retreats, trips, workshops, etc.
• Responsible for full client caseload
• Attend, participate and when necessary, help facilitate all staff meetings.
• Support and demonstrate adherence to Tuerk House Code of Ethics, Code of Conduct and all personnel policies and procedures.
• Interview for admission or referral
• Monitor all city, state, and federal regulations for half-way houses to ensure compliance.
• Continue special training in areas designated by supervisor.

• Maintain a valid driver’s license and appropriate professional certificates and credentials.
• All other duties as described in the job description or as assigned 

REQUIRED EDUCATION, CERTIFICATIONS AND/OR EXPERIENCE:  

• Bachelor’s degree with certified supervising counselor CSC-AD or CAC-AD required, LCPC or LGPC . 
• Minimum of five (5) years working as a site manager in a substance abuse or mental health facility strongly .
• CPR certification required. 

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:  

• Ability to use entire MS office (Office, Word, Excel) Ability to learn in house software.
• Significant knowledge of the TAP, bio-psycho-social characteristics and manifestations of chemical dependency and/or mental illness,
• Significant knowledge of individual and group behavior and the effective way of working with people to produce ongoing recovery.
• Demonstrates ability to work effectively with clients and aid them in achieving goals and objectives identified in treatment.
• Demonstrates ability to identify the needs of the clients and gain their confidence and cooperation in assisting them to obtain their goals.
• Demonstrates ability to establish and maintain effective working relationships with clients, other members of staff, outside agencies, institutions and the general public.
• Personal belief in recovery and the recovery process.