Site Manager

Job DescriptionJob Description

Position Summary

Site managers plan, direct and coordinate the operations of the organization. The Site manager is responsible for ensuring and improving the performance, productivity, efficiency and profitability of the sit. Site Managers are responsible for the day-to-day operations using the best effective practices and strategies.

Duties & Responsibilities

· The Site Manager is responsible for overall direction, coordination and evaluation of all support staff for the operation.

· Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

· Responsibilities include planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

· The Site Manager should oversee operations on a day-to-day basis, and ensure that work is done safely, on time, to the right quality standards, and within budget.

· Effectively communicate and partner with the customers & Area Manager to drive alignment, establish the site’s direction, and resolve issues; Ensure execution of the organization’s strategy and direction through handbooks, staff meetings, and priority communications

· Analyze and interpret contractual obligations and financial reporting to access opportunities and determine successes in key areas and provide guidance to site team to consistently improve in opportunities. Review and analyze the site’s safety performance; identify trends and implement appropriate game plans for improvement

· Conduct site walks with Assistant Site Managers and Supervisors to assess service and labor management opportunities; and create effective game plans to accomplish necessary improvements. Host weekly site walks with the Client and Corporate teams to review game plan effectiveness and monitor execution

· Facilitate weekly staff meetings with Assistant Site Managers and Supervisors to establish and implement site goals and objectives; Monitor team members engagement levels and drive employee engagement initiatives; Empower and inspire team members to make an emotional connection with customers

· Teach, coach and train 1) Leadership and team members on operational processes, site appearance and profitability; 2) site leadership teams on creating a safe working environment and a culture of operational excellence 3) site leadership teams to achieve alignment and operational improvements

· Support the implementation and monitoring of pilot programs and new organization initiatives to improve simplification in the processes

· Ensure that time keeping requirements are lawfully upheld during shift

· Additional duties as assigned by management

Qualifications

Education:

o High school diploma or equivalent required; an associate’s degree in business or related field is a plus.

Experience:

o 3-5 years of proven experience in management required

o Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and office management software.

o Experience working in facility management or heavily regulated environments

Skills:

o Strong organizational and time management skills.

o Excellent communication and interpersonal skills.

o Ability to multitask and prioritize tasks in a fast-paced environment.

o Attention to detail and problem-solving skills.

o Excellent written, verbal communication, and presentation skills.

o Strong interpersonal skills and the ability to work cross-functionally.

The ability to work independently and manage multiple priorities and deadlines in a fast-paced environment.

Demonstrate the ability to identify customer's needs and to deliver, decline, or adjust expectations.

Highly motivated, self-directed and results driven

o Creative problem solver with a practical and logical approach.

o Ability to handle confidential information with professionalism.

o Proven ability to manage multiple priorities in a fast-paced environment.

o Ability to work under tight time constraints and handle sensitive data.

o Highly organized with the ability to prioritize and manage time efficiently.

Physical Demands/Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.

Physical Demands & Required Training:

• Lifting: Must be able to lift 40 pounds, 4 feet high, without the aid of another person.
• Standing: Must be able to bend, stoop, push and pull in the performance of job duties.
• Sitting: Must be able to sit/stand for up to a full eight (8) hour shift in the performance of job duties.
• Walking: Must be able to walk for long periods of time
• Repetitive movement of hands and fingers, typing or writing.