Service Technician in Sunnyvale

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Job DescriptionJob Description

Caltronics, a Flex Technology Group company, is looking for a Field Service Technician to bring their copier/printer service experience to delight our customers. You don’t have experience; we will train the right person.  In this role, the Field Service Copier Technician is responsible for the timely and cost-effective maintenance and repair of office equipment and for promoting and maintaining a high level of customer satisfaction with our service and products. The pay range for this role is $25.00-$31.00 an hour.  What will you do: 

• Maximize equipment up-time through timely response and effective and efficient repair, with selective customer training to ensure high levels of customer satisfaction
• Troubleshoot and fix copiers/printers for an assigned geographic area of customers
• Analyze customer needs, recognize business opportunities, and influence sales volume growth
• Communicate and interact with customers, field service, sales, management, and administration in a way that is courteous, positive, and professional
• Complete all administrative aspects of the job on time and error-free
• Provide accurate feedback with call-close information, part usage reporting, and customer meter readings

What we're looking for: 

• Mechanical and electrical aptitude and demonstrated skills
• Experience in servicing and repairing Konica, Ricoh, and Sharp printers/copiers
• Knowledge of basic networking
• 1-2 years of related experience is ; if not, we will provide training. 
• Possess excellent customer service and communication skills
• High School Diploma required, or GED.  Electronics or Computer Associates Degree
• Ability to lift and carry 50 pounds. Pull, lift, reach, and transport equipment parts and boxes
• Must be at least 21 years of , with a valid driver's license issued in your state of residence, and have a reliable vehicle with a clean driving record.

Caltronics, a Flex Technology Group company, provides equal employment opportunities to all employees and applicants for employment.  The Company prohibits discrimination and harassment of any type without regard to , , , , , , or expression, or ancestry, citizenship or immigration status, physical or mental , genetic information (including testing and characteristics), (including childbirth, lactation and related medical conditions), protected veteran status, uniformed servicemember status, or any other characteristic protected by federal, state or local laws.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, benefits, leaves of absence, compensation, and training.   

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