Service Technician

Job DescriptionJob Description

POSITION SUMMARY:

This position is responsible for the installation, troubleshooting, repairing and maintenance of processing equipment according to safety and productive maintenance systems to achieve customer satisfaction and departmental objectives.

SPECIFIC JOB DUTIES AND RESPONSIBILITIES:

• Performs repairs, overhauls, preventative and predictive maintenance on equipment to ensure full customer satisfaction regarding equipment performance and service.
• Troubleshoots equipment problems to reduce productivity losses.
• Implements long term corrective actions to avoid repeat issues.
• Maintains spare parts inventory to support production and customer needs while maintaining budget and inventory objectives.
• Documents and reports machine performance, corrective actions, maintenance activities, parts utilization, and inventory to achieve efficiency and regular operation of equipment.
• Follows all standard work procedures, safety regulations, and policies to maintain a safe working environment.
• Uses M.C work order system to address work orders.
• Maintain and repair shop equipment; clean and maintain assigned work area; dispose of hazardous materials according to established procedures.
• Must be flexible to work overtime, weekends, and any shift to meet business demands.
• Must be able to work at assigned customer plant and travel to other customer plants as needed to meet business demands.
• May periodically travel domestically and internationally.

SUPERVISORY RESPONSIBILITIES:

This position has no supervisory responsibilities.

GENERAL JOB DUTIES AND RESPONSIBILITIES:

• Follows proper safety procedures and safeguards others’ safety at all times, understanding the obligation to refuse to perform any tasks that are unsafe.
• Complies with maintenance training according to schedule
• Maintains work assigned area or normal working area so that it is clean and orderly.
• Assist others in need and help to improve their skills.
• Accept all other duties as assigned.

BASIC QUALIFICATIONS:

• High School Diploma or equivalent
• Relevant experience working as a maintenance technician or repairing equipment
• Experience working with hand tools
• Ability to communicate effectively with team members and customers
• Ability to work under pressure with a high degree of professionalism and customer service
• Ability to work efficiently and with little to no direct supervision or alone
• Basic knowledge of mechanical and electrical skills (sensors, PLCs, circuits, etc.)
• Valid driver’s license and reliable transportation

PHYSICAL DEMANDS/WORKING CONDITIONS:

• Four to Five days a week: 6PM-6AM
• Capable of pushing, pulling, and lifting up 50 pounds
• Capable of standing and walking up to 12 hours a day
• Capable of climbing, bending, squatting, kneeling, and reaching above shoulder height
• Capable of working in hot or humid environment.

The compensation range for this role is $22.00/hr to $26.00/hr, which includes the shift differential for 3rd shift.

Training period: Monday through Friday 6AM to 2:30PM

Four to Five days a week: 6PM - 6AM or 6AM to 6PM