Service Technician

Job Description Job Description POSITION SUMMARY Provide for the company the installation and removal of commercial and domestic washer and dryers as well as maintains a customer base by providing excellent customer service. To respond to service calls as promptly as possible; and strive for no later than next day service. Perform necessary service in a quality manner promptly and efficiently. Visually inspect machines and correct any deficiencies. CORE RESPONSIBILITIES • Perform all duties as assigned by manager/supervisor. • Review all service tickets for routes assigned. • Ensure all necessary service van inventory is stocked and accounted for. • Maintain petty cash to cover all refunds and unanticipated developments. • Complete work order and service ticket for each machine worked on and turned into receipt box each day. • Turn in all used parts and parts replenishment list to the parts department for replacement after each shift. • All service keys and lock books are to be deposited in designated area when not in use and will not be left in vehicles or taken home (unless in a remote area). • Maintain Service Van in a clean and orderly condition at all times. • Punctuality - Daily attendance is mandatory, which includes being on time and present unless otherwise approved in advance. Stay until designated leave time. • Appearance – be clean and well-groomed. Required to wear Jetz Service uniforms which include: pants/shorts, belt, shirt, socks and appropriate footwear. • All other duties as assigned. BASIC QUALIFICATIONS • To perform this job successfully, an individual must have basic mechanical, problem solving, and oral and written communication skills. • A technician must have the discipline to work with little supervision and ability to handle several projects simultaneously. • Computer experience including the use of e-mail, internet, ability to navigate a parts lookup software package and general ability to read diagrams. PHYSICAL DEMANDS • The individual must be able to lift machines, with a dolly, weight of 40-70 pounds and be able to stand/sit for most of an eight-hour shift. • Position requires frequent lifting, walking, bending, twisting, reaching, squatting, and driving. • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Company Description Jetz specializes in supplying top of the line Coin/Card Operated computerized laundry equipment, as well as in-unit domestic laundry equipment to multi-family apartment buildings, condominium buildings, senior communities, college student housing, hotels, motels, trucking plazas, campgrounds and resorts. Company Description Jetz specializes in supplying top of the line Coin/Card Operated computerized laundry equipment, as well as in-unit domestic laundry equipment to multi-family apartment buildings, condominium buildings, senior communities, college student housing, hotels, motels, trucking plazas, campgrounds and resorts.